Supervisor

Supervisor

Ealing Full-Time 38000 - 44000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to ensure top-notch repairs and maintenance in social housing.
  • Company: Mears Group PLC is a leading provider of property services, committed to community support.
  • Benefits: Enjoy 25 days annual leave, volunteering opportunities, and exclusive staff discounts.
  • Why this job: Join a dynamic team with exciting projects and a culture that values diversity and inclusion.
  • Qualifications: Experience in building maintenance and supervisory roles is essential; customer service skills are a plus.
  • Other info: Mears supports social mobility and values diverse backgrounds in its hiring process.

The predicted salary is between 38000 - 44000 £ per year.

Annual salary: up to £44,100.00

Full Time Permanent. 42.5 hours per week (8-5 Monday to Friday)

Pyramid Plus South, a joint venture partnership between A2Dominion and Mears Property Services, provides repairs and maintenance, compliance, planned replacements and fire risk assessment works. We successfully complete over 35,000 repairs, 1,000 voids and fit 600 kitchens and bathrooms annually to 23,500 homes. With a wide range of upcoming projects, there are exciting times ahead as we continue to grow!

Supervisor Duties

  • Manage teams performance/ Productivity to achieve KPI’s.
  • Manage site health and safety through site packs, inspections, and monthly compliance.
  • Respond to internal and external queries in timely manner.
  • Manage fleet for assigned Direct Labour Operatives.
  • Produce Scope of works where not supplied / Variations.
  • Assess completed orders (desktop) ensuring sufficient photographic evidence and notes to support commercial invoicing.
  • Subcontractor management, ensuring targets and quality are met.
  • Diary monitoring for correct allocation of skills and time frame.
  • Appraisals for assigned operatives.
  • Attend client meetings as required.
  • Undertake interviews for new operatives/ liaise Mear’s recruitment.
  • Induction of new operatives.
  • Regular site attendance.
  • Manage Direct Labour Operatives H.R. issues with assistance from Mears H.R. department.
  • All other non-specified duties associated with a supervisor role.

Role Criteria

  • Experience in Building Maintenance.
  • Worked within a supervisory role.
  • Experience in social housing.
  • Line Management experience.
  • Good Customer Service Skills.
  • UK full driving license.

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21, have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment.

Benefits We Can Offer You

  • 25 days annual leave plus bank holidays.
  • Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
  • Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
  • Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
  • Family friendly policies.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Supervisor employer: Mears Group PLC

Mears Group PLC is an exceptional employer, offering a supportive and inclusive work environment in Ealing, where employees can thrive and grow. With competitive benefits such as 25 days of annual leave, volunteering opportunities, and a strong commitment to social mobility, Mears fosters a culture of appreciation and community engagement, making it a rewarding place to build a career in the facilities services sector.
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Contact Detail:

Mears Group PLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supervisor

✨Tip Number 1

Familiarise yourself with Mears Group's values and recent projects. Understanding their commitment to social housing and community support will help you align your answers during interviews, showcasing your enthusiasm for the role.

✨Tip Number 2

Network with current or former employees of Mears Group on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the Supervisor role.

✨Tip Number 3

Prepare specific examples from your past supervisory experience that demonstrate your ability to manage teams effectively and ensure compliance with health and safety regulations. This will help you stand out as a candidate who can hit the ground running.

✨Tip Number 4

Be ready to discuss how you handle customer service challenges, as this role requires strong interpersonal skills. Think of scenarios where you've successfully resolved issues, as this will highlight your suitability for the position.

We think you need these skills to ace Supervisor

Team Management
Performance Monitoring
Health and Safety Compliance
Customer Service Skills
Subcontractor Management
Diary Management
Building Maintenance Knowledge
Line Management Experience
Communication Skills
Problem-Solving Skills
Time Management
Interviewing Skills
HR Issue Management
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in building maintenance and supervisory roles. Use specific examples that demonstrate your ability to manage teams, ensure health and safety compliance, and deliver excellent customer service.

Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities of the Supervisor role at Mears Group PLC. Mention your experience with managing performance, handling queries, and your familiarity with social housing. Show enthusiasm for the position and the company.

Highlight Relevant Skills: In your application, emphasise skills such as line management, communication, and problem-solving. These are crucial for the Supervisor role, so make sure they stand out in your documents.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for a supervisory position.

How to prepare for a job interview at Mears Group PLC

✨Showcase Your Leadership Skills

As a Supervisor, you'll be managing teams and ensuring productivity. Be prepared to discuss your previous leadership experiences, how you motivated your team, and any specific KPIs you achieved.

✨Demonstrate Health and Safety Knowledge

Health and safety is crucial in this role. Familiarise yourself with relevant regulations and be ready to explain how you've implemented safety measures in past positions.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities. Think of examples where you successfully managed conflicts or improved team performance under pressure.

✨Understand the Company’s Values

Mears Group values diversity and community involvement. Research their initiatives and be ready to discuss how your personal values align with theirs, especially regarding social mobility and inclusion.

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