At a Glance
- Tasks: Lead strategic operations to enhance contract performance and drive commercial success.
- Company: Join Mears Group, a leader in housing and property services.
- Benefits: Earn up to £120,000 plus car allowance and comprehensive company benefits.
- Other info: Hybrid role with opportunities for travel and professional growth.
- Why this job: Make a real impact in a senior leadership role with high influence.
- Qualifications: Proven experience in operational leadership within contract-led environments.
The predicted salary is between 120000 - 120000 € per year.
Annual salary: up to £120,000.00
Location: Hybrid Role, with travel as required
Contract: Permanent, full time, Monday - Friday
Salary: £120,000 per annum, plus £7,800 car allowance, and company benefits
National Role | Senior Leadership Opportunity
About The Role
Mears Group is seeking a Strategic Operations Director to join a newly established central specialist team. This team plays a pivotal role in enhancing contract performance, strengthening commercial outcomes and supporting the successful resolution of complex contractual matters across the organisation. This is a senior, high‑influence role designed for an experienced operational leader who understands how complex, long‑term service contracts work in practice. You will bring credibility with frontline teams and clients alike, using commercial and contractual insight to strengthen performance.
Key Responsibilities
- Providing hands‑on support within complex or evolving contracts to identify commercial, contractual and operational improvement opportunities
- Translating financial and contractual insight into clear, practical action plans that leaders and teams can execute on site
- Driving margin improvement through operational efficiency, cost control and service optimisation, without compromising service quality or client relationships
- Supporting pricing reviews, contract variations, procurement, mobilisation, re‑tendering and commercial negotiations, including dispute resolution where necessary
- Interpreting contractual frameworks and advising on risk, compliance and obligations in a proportionate, operationally grounded way
- Acting as a senior escalation point for commercial, contractual and client‑related matters, providing calm, balanced and solutions‑focused leadership
- Contributing to bids, tenders and growth initiatives, ensuring robust and deliverable commercial and contractual positioning
- Strengthening governance, reporting, risk management and performance oversight, supporting consistency and good practice across the organisation
About You
This role is specifically suited to a senior operational leader who has led complex services and understands the commercial and contractual realities that sit behind them.
You Will Bring
- Senior leadership experience within housing, property services, facilities management, infrastructure, logistics or similarly contract‑led environments
- Proven experience owning or significantly influencing P
Strategic Operations Director employer: Mears Group PLC
Mears Group is an exceptional employer, offering a dynamic work culture that prioritises employee growth and development. With a competitive salary package, including a generous car allowance and comprehensive benefits, this hybrid role allows for flexibility while engaging in meaningful work that directly impacts contract performance and client satisfaction. Join a forward-thinking team where your strategic insights will drive operational excellence and foster a collaborative environment across the organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic Operations Director
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Strategic Operations Director role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its recent projects. Show them you understand their challenges and how your experience can help improve their operations. Tailor your examples to highlight your skills in managing complex contracts and driving operational efficiency.
✨Tip Number 3
Don’t just wait for job postings! Be proactive and reach out directly to companies you admire, like Mears Group. Express your interest in potential roles and share how your background aligns with their needs. It shows initiative and could lead to opportunities that aren’t publicly advertised.
✨Tip Number 4
Utilise our website to apply for roles. We’ve got a range of resources to help you stand out, from interview tips to insights on what employers are looking for. Make sure your application reflects your strategic mindset and operational expertise!
We think you need these skills to ace Strategic Operations Director
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Strategic Operations Director role. Highlight your experience in managing complex contracts and operational leadership. We want to see how your background aligns with the key responsibilities outlined in the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've driven operational efficiency and improved contract performance in previous positions. We love a good story!
Showcase Your Leadership Skills:As a senior leader, it's crucial to demonstrate your ability to lead teams and manage client relationships. In your application, highlight instances where you've provided calm, balanced leadership during challenging situations. We want to see your leadership style in action!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values.
How to prepare for a job interview at Mears Group PLC
✨Know Your Contracts Inside Out
Make sure you understand the intricacies of complex service contracts. Be prepared to discuss specific examples from your past experience where you've successfully navigated contractual challenges or improved performance. This will show that you can bring valuable insights to the role.
✨Demonstrate Leadership Skills
As a Strategic Operations Director, you'll need to showcase your leadership style. Think about how you've led teams through challenging situations and be ready to share those stories. Highlight your ability to provide calm, balanced, and solutions-focused leadership in high-pressure environments.
✨Prepare for Commercial Discussions
Brush up on your knowledge of financial metrics and operational efficiency. Be ready to discuss how you've driven margin improvement in previous roles. This will demonstrate your capability to translate financial insights into actionable plans that can enhance contract performance.
✨Showcase Your Problem-Solving Skills
Expect questions about how you've handled disputes or complex client-related matters in the past. Prepare examples that illustrate your approach to resolving issues while maintaining strong client relationships. This will highlight your ability to act as a senior escalation point effectively.
