Mears Group in the West Midlands region is seeking a Customer Liaison Officer to coordinate planned maintenance and capital works across Worcestershire, Warwickshire and Gloucestershire. You will be the primary contact for residents, managing communications and ensuring a positive customer experience throughout refurbishment projects.
The role requires strong complaints handling, a customer-focused approach and excellent communication, with a full UK driving licence.
Resident Liaison & Refurbishment Coordinator employer: Mears Group PLC
Mears Group is an exceptional employer, offering a dynamic work environment in Dartford that fosters professional growth and collaboration. With a strong commitment to employee wellbeing, we provide generous benefits including a £4,500 car allowance, enhanced pension schemes, and family-friendly policies, all while supporting a diverse and inclusive culture. Join us to make a meaningful impact in the social housing sector, where your financial expertise will drive performance and profitability across our operational branches.
