At a Glance
- Tasks: Provide top-notch support and advice for client complaints in social housing.
- Company: Join Mears Group PLC, a leader in social housing services.
- Benefits: Enjoy 25 days of annual leave, volunteering leave, and exclusive employee perks.
- Other info: Be part of a supportive team with opportunities for personal growth.
- Why this job: Make a real difference by prioritising clients and enhancing their experience.
- Qualifications: Experience in handling complaints and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Mears Group PLC is looking for a Complaints Officer to join their team in West London. This role involves providing excellent front-facing support and advice for all complaints, ensuring clients are prioritized in service delivery.
The ideal candidate should possess relevant experience in handling complaints within Social Housing, showcasing strong communication and customer service skills.
Mears offers various benefits including 25 days of annual leave, volunteering leave, and employee perks.
Resident Experience & Complaints Liaison employer: Mears Group PLC
Mears Group PLC is an excellent employer, offering a supportive work culture that prioritises employee well-being and development. With generous benefits such as 25 days of annual leave and opportunities for volunteering, employees are encouraged to grow both personally and professionally in the vibrant community of West London. Joining Mears means being part of a dedicated team that values exceptional service delivery and client satisfaction.
