At a Glance
- Tasks: As a Planner, you'll schedule work orders and support residents with repairs in the community.
- Company: Mears Group PLC is the UK's largest provider of repairs and maintenance services.
- Benefits: Enjoy 25 days annual leave, volunteering opportunities, and exclusive staff perks.
- Other info: Mears values diversity and offers a welcoming environment for all applicants.
- Why this job: Join a supportive team making a real impact in local communities while developing your skills.
- Qualifications: Experience in planning within social housing and strong customer service skills are essential.
The predicted salary is between 22400 - 31200 € per year.
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Annual salary: up to £28,017.36
Job Posting Advert
Planner
Rainham
Full Time Permanent
Salary up to £28,017.36 per annum .
We are the largest provider of repairs and maintenance, and regeneration services across the UK. Mears provide tailored rapid-response and planned maintenance services through partnering arrangements with more than 70 local authorities, Arm’s Length Management Organisations and Housing Associations.
About The Role
As a Planner you will be working Havering Borough Council in a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community.
A Planner within our Havering branch. You will be out supporting residents with reactive repairs and maintenance across our portfolio of properties, Part of a local repairs team which ensures that works orders are scheduled through the In-house appointments system, repairs works are allocated to trade operatives and all works are carried out with minimal average turnaround time.
Role Criteria
- Schedule work orders through in house appointment systems
- Allocating work to trade operatives
- Good Customer Service Skills
- Previous experience in planning within a Social Housing environment
- Confidence with working in a team or alone
Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment.
Benefits We Can Offer You
- 25 days annual leave plus bank holidays
- Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
- Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
- Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
- Family friendly policies
Laura Bourne ( )
If you need any help with your application process, we are here to support you. We will be accessible every step of the way.
At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.
We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.
In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Seniority level
Seniority level
Not Applicable
Employment type
Employment type
Full-time
Job function
Job function
OtherIndustries
Facilities Services
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#J-18808-LjbffrPlanner in Rainham employer: Mears Group PLC
Mears Group PLC is an exceptional employer, offering a supportive work culture that prioritises community engagement and employee well-being. With benefits such as 25 days of annual leave, volunteering opportunities, and a commitment to diversity and inclusion, employees can thrive in their roles while contributing positively to the local community in Havering. The company also values personal growth, providing various perks and recognition for hard work, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Planner in Rainham
✨Tip Number 1
Familiarise yourself with the local community and the specific needs of Havering Borough Council. Understanding the area will help you demonstrate your commitment to providing excellent service and support during interviews.
✨Tip Number 2
Highlight any previous experience in social housing or similar environments. Be ready to discuss specific examples of how you've successfully managed work orders or collaborated with teams to improve service delivery.
✨Tip Number 3
Showcase your customer service skills by preparing anecdotes that illustrate your ability to handle challenging situations with residents. This will demonstrate your suitability for a role that requires strong interpersonal skills.
✨Tip Number 4
Network with current or former employees of Mears Group, if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Planner in Rainham
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements of the Planner role at Mears Group PLC. Tailor your application to highlight relevant experience in planning within a social housing environment.
Highlight Relevant Experience:In your CV and cover letter, emphasise any previous experience you have in scheduling work orders, allocating tasks to trade operatives, and providing excellent customer service. Use specific examples to demonstrate your skills.
Craft a Strong Cover Letter:Write a compelling cover letter that not only outlines your qualifications but also expresses your enthusiasm for working with Mears Group. Mention your understanding of their commitment to community service and how you can contribute to their goals.
Proofread Your Application:Before submitting your application, make sure to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Planner role.
How to prepare for a job interview at Mears Group PLC
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Planner at Mears Group. Familiarise yourself with scheduling work orders, allocating tasks to trade operatives, and the importance of customer service in a social housing environment.
✨Showcase Your Experience
Prepare to discuss your previous experience in planning, especially within a social housing context. Be ready to provide specific examples of how you've successfully managed similar tasks or challenges in the past.
✨Demonstrate Teamwork Skills
Since the role involves working closely with local teams, highlight your ability to collaborate effectively. Share examples of how you've worked well in a team setting or managed tasks independently when required.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, the team you'll be working with, and the specific challenges faced by the Havering branch. This shows your genuine interest in the role and helps you assess if it's the right fit for you.