Mears Group PLC in Peterborough is seeking a Customer Liaison Officer to act as the main contact between residents, the Council and our operational teams. The role involves informing and supporting customers throughout planned and responsive maintenance, handling enquiries and complaints, and promoting resident engagement.
The position is full time, permanent, 42.5 hours per week (Mon-Fri, 8am–5pm). A driving licence and MS Office proficiency are required, with a company van and fuel card
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Resident Liaison & Customer Experience Officer in Peterborough employer: Mears Group PLC
Mears Group is an exceptional employer, offering a dynamic work environment in Dartford that fosters professional growth and collaboration. With a strong commitment to employee wellbeing, we provide generous benefits including a £4,500 car allowance, enhanced pension schemes, and family-friendly policies, all while supporting a diverse and inclusive culture. Join us to make a meaningful impact in the social housing sector, where your financial expertise will drive performance and profitability across our operational branches.
