Mears Group PLC in Peterborough is looking for a Customer Liaison Officer to sit between residents, the Council and operations during planned and responsive maintenance works. You will handle enquiries and complaints and promote resident engagement while supporting social value initiatives.
The role is full-time, permanent, 42.5 hours per week, with an annual salary of up to Β£28,186.33. This position requires a UK driving licence and a commitment to quality service.
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Resident Experience Liaison & Customer Advocate in Peterborough employer: Mears Group PLC
Mears Group is an exceptional employer, offering a dynamic work environment in Dartford that fosters professional growth and collaboration. With a strong commitment to employee wellbeing, we provide generous benefits including a Β£4,500 car allowance, enhanced pension schemes, and family-friendly policies, all while supporting a diverse and inclusive culture. Join us to make a meaningful impact in the social housing sector, where your financial expertise will drive performance and profitability across our operational branches.