Salary: National minimum wage (annual salary up to £21,158.00) Contract: Full time, FTC until 1st October 2026 Hours: 37.5 hours, Monday to Friday, 8:30am – 5pm.
Location: Basingstoke
About The Role
This is an exciting opportunity to join Mears Group in an office‑based administrative role in Basingstoke, providing general office support to the RLAP contract. The role plays an important part in ensuring day‑to‑day office activities run smoothly and efficiently through the delivery of high‑quality administrative support. You will be responsible for a wide range of general administrative tasks that support colleagues in their day‑to‑day work. You will be well organised, detail focused and confident managing multiple priorities, while also contributing to the wider team’s success. The role provides comprehensive administrative support, ensuring documentation, systems and communication channels are maintained to a high standard.
Key Responsibilities Include
- Chasing and collating documentation where required
- Booking and coordinating meetings and appointments
- Updating internal systems, spreadsheets and trackers
- Downloading, managing and storing documentation accurately
- Providing general administrative support to the RLAP contract team
- Maintaining accurate records in line with governance and data protection requirements
- Monitoring shared inboxes and ensuring actions are followed up in a timely manner
- Supporting the continuous improvement of administrative and office processes
Role Criteria
- Previous experience working in an administrative role
- Customer service experience
- Excellent communication skills
- IT literate with confidence using systems and digital tools
- Ability to work independently in a remote environment
- Strong organisational skills and attention to detail
Benefits We Can Offer You
- 25 days annual leave plus bank holidays
- Annual Mears Fun Day – a massive thank you from the Executive team for all the hard work!
- Volunteering Leave – support to undertake paid volunteering in the community
- Staff perks with Mears Rewards – discounts up to 10% on groceries, holidays, eye test vouchers, Share Save scheme, etc.
- Family friendly policies
- Access to EAP Counselling sessions
Employment Information
All roles require candidates to have the entitlement to work within the UK. Mears does not currently offer visa sponsorship. As part of the recruitment process, we will carry out Background, Identity, Security clearance & BPSS checks. Required documentation includes proof of address, references, valid passport, and proof of living in the UK for the last 5 years.
EEO Statement
At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive. We are a Disability Confident employer, value individuality, and ensure equal opportunities for all. We proudly support the Armed Forces Covenant and have achieved the Gold Award in the Defence Employer Recognition Scheme. We also hold an Endorser Award for the Career Transition Partnership. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. These questions are optional and will not impact your ability to apply.
Administrator in Old Basing employer: Mears Group PLC
Mears Group PLC is an exceptional employer located in Leeds, offering a dynamic work environment where collaboration and innovation thrive. Employees benefit from a full-time, permanent contract, competitive remuneration, and opportunities for professional growth within a supportive team culture that values customer service excellence. Join us to be part of a company that prioritises employee development and fosters a sense of community.
