The Mears Group PLC in Milton Keynes is seeking an experienced Customer Resolution Advisor to join our team. This role focuses on resolving complex customer issues, handling complaints professionally, and maintaining strong relationships with residents, operational teams and clients.
Based in our Milton Keynes office, you will log interactions in our bespoke system, meet service targets, and support a seamless repairs journey while upholding high service standards and clear communication.
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Customer Success & Resolution Specialist in Northampton employer: Mears Group PLC
Mears Group is an exceptional employer, offering a dynamic work environment in Dartford that fosters professional growth and collaboration. With a strong commitment to employee wellbeing, we provide generous benefits including a £4,500 car allowance, enhanced pension schemes, and family-friendly policies, all while supporting a diverse and inclusive culture. Join us to make a meaningful impact in the social housing sector, where your financial expertise will drive performance and profitability across our operational branches.
