At a Glance
- Tasks: Lead a team to support vulnerable individuals transitioning from prison to stable housing.
- Company: Join Mears Housing Management, a leader in community support and resettlement services.
- Benefits: Enjoy 25 days leave, family-friendly policies, and a competitive salary with car allowance.
- Other info: Hybrid working model with opportunities for career progression and personal development.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Previous management experience and strong communication skills are essential.
The predicted salary is between 40500 - 49500 £ per year.
- Annual salary: up to £42,020.69
- Area Manager
- Contract: Full time, Permanent, 40 hours per week, Monday to Friday, 8.30am – 5pm
Mears Housing Management are seeking a Area Manager to support the delivery of a new service designed to enable a vulnerable client group, avoid homelessness and move into settled accommodation.
Pastoral, floating support to assist the management and sustainment of the residency and manage the accommodation forms part of the service provision.
The key requirement of this service is to ensure that no one leaves prison without the offer of a place to live from their first night in the community and to support a pathway to settled accommodation.
This is a hybrid position, mainly home working with expectation to go out on patch to meet the team and attend offices for meetings etc.
About The Role
The role will support the Senior Area Manager and the Head of Operations, and manage the day to day operations of the Resident Welfare Team working closely with the Probation Service, the Customer Service Centre and the Property Team to ensure clients leaving prison transition smoothly and efficiently into their accommodation.
- The post holder will manage a team of Resident Welfare Officers to provide housing related support to people leaving prison to enable them to maintain their accommodation and to support move on into settled accommodation and their aspirations for independent living.
- The role also requires partnership and collaborative working with colleagues, external agencies, third parties and charitable organisations to support resettlement, move on and community cohesion and sustainability.
- Role Requirements
- Responsible for the day to day management of the Resident Welfare Officer Team ensuring a comprehensive person-centred service which includes out of hours provision
- Ensure accommodation provided is procured and maintained to required standards Lead, manage, motivate and support staff to deliver contractual requirements.
- Create positive, continuous improvement culture within the business, embedding and manging through the principals of ownership & accountability and reward and recognition.
- Delivery of service to ensure safeguarding and welfare are fully considered and embedded in processes.
- Delivery of contractual compliance and successful outcomes of all Key Performance Indicators, internal and commercial targets.
- Management of risks through effective planning and service delivery; escalating to senior management for action in a timely manner.
- Management and development of relationships with internal colleagues, third parties and external organisations to support service delivery and property procurement.
- Overall responsibility for the delivery of a customer focused service to our service users ensuring a tailored approach to meet individual needs whilst being culturally aware and sensitive of circumstances Work collaboratively and proactively with centralised and local teams to ensure delivery of and seamless and excellent service.
- Delivery of performance and service reporting as requested by line manager, escalating all risks and concerns to ensure full resolution Ensure all records and IT data on systems remains updated with accurate information to meet contractual requirements.
- Undertake adhoc projects and provide support and cover for colleagues and teams within Mears Housing Management
- Ensure full compliance with Mears code of conduct, contractual terms and group policies & procedures
- Key Criteria
- Previous line manager experience
- A flexible working approach and the ability to work to tight deadlines.
- Ability to communicate effectively with colleagues and clients- Excellent written and spoken communicator
- Ability to work well under own initiative.
- Ability to understand differing cultures
- Evidence of working collaboratively and adopting a partnership approach
- Demonstrable experience of working in a similar based role
- Full UK Driving License
Benefits
- 25 days annual leave plus bank holidays
- Family friendly policies including enhanced maternity (14 weeks full pay, 12 weeks half pay and 13 weeks statutory pay), paternity (2 weeks full pay) and adoption leave
- Employee Assistance Programme - free confidential support and counselling available
- Mears Rewards offering discounts and cashback at leading retailers including travel, household items and shopping
- Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
- Volunteering leave – up to two days per year to support community initiatives
- Cycle to Work Scheme
- Share save scheme
- Recognition and long service awards
- Buy up to 5 days holiday each year depending on length of service
- Learning and development opportunities
- Career progression opportunities across Mears Group
- Occupational health support
- Green car scheme with Tusker after successful probation period
- We have a range of internal forums that Aline with our company core values and beliefs including Mears Men, Women’s Heath, Pride at Mears, R.
- H, Women Operative support, Armed Forces, Women in Leadership, Diverse
- Company Sick Pay
- Employee can choose between 4% and 6% pension contribution which the company will match with Scottish Widows
- Life Assurance (3x annual salary)
- Private Medical Insurance (single cover)
- £4,500 annual car allowance or Company car
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.
Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.
At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.
We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.
In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates.
This is to ensure we are committed to improving social mobility.
We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds.
These questions are optional and will not impact your ability to apply.
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Area Manager in North East employer: Mears Group PLC
Mears Group is an exceptional employer, offering a dynamic work environment in Dartford that fosters professional growth and collaboration. With a strong commitment to employee wellbeing, we provide generous benefits including a £4,500 car allowance, enhanced pension schemes, and family-friendly policies, all while supporting a diverse and inclusive culture. Join us to make a meaningful impact in the social housing sector, where your financial expertise will drive performance and profitability across our operational branches.
StudySmarter Expert Advice🤫
We think this is how you could land Area Manager in North East
✨Dive into Local Community Groups
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We think you need these skills to ace Area Manager in North East
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Mears Group PLC:Before hitting send, make sure to tailor your application specifically to Mears Group PLC! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Mears Group PLC
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
