At a Glance
- Tasks: Coordinate accommodation for ex-offenders, ensuring timely and accurate processing of requests.
- Company: Join Mears, a company dedicated to social value and community support.
- Benefits: Enjoy 25 days annual leave, volunteering opportunities, and exclusive staff perks.
- Other info: Fast-paced environment with comprehensive training and excellent career growth potential.
- Why this job: Make a real difference in people's lives while developing your administrative skills.
- Qualifications: Experience in office administration and strong IT skills required.
The predicted salary is between 29854 - 29854 £ per year.
Location: Durham
Salary: up to £29,854.21 per annum
Contract: Full time – Permanent
Hours: 40hrs per week, Monday to Friday
About the Role
The Accommodation Coordinator will be responsible for processing referrals for ex‑offenders leaving prison, ensuring timely and accurate handling of accommodation requests. The role involves reviewing referrals, drafting and issuing correspondence, and maintaining regular communication via email with internal teams and external partners. You will work confidently across Microsoft platforms to update records, manage bed‑space reports, and handle sensitive data in line with information‑sharing and confidentiality requirements. Although allocation decisions are made elsewhere, you will be responsible for updating internal systems, including VECO, to reflect placements and changes. The post also requires completing risk assessments; comprehensive training will be provided, but candidates must be comfortable assessing and managing risk within a criminal justice setting.
Key Criteria
- Provide excellent customer service, ensuring a positive experience for service users
- Demonstrate previous experience working in an office administration environment
- Confidently make and answer phone calls as part of daily coordination
- Carry out administrative duties with accuracy and attention to detail
- Be IT literate, with strong proficiency in Microsoft platforms (e.g. Outlook, Excel, Teams)
- Communicate effectively with colleagues, stakeholders, and service users, showing strong interpersonal skills
- Confidence and ability to work in a fast‑paced environment
- Experience working within the criminal justice sector
Benefits We Can Offer You
- 25 days annual leave plus bank holidays
- Annual Mears Fun Day – Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
- Volunteering Leave – Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
- Staff perks with Mears Rewards – discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
- Family friendly policies
- Access to EAP counselling sessions
Equal Opportunities
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.
Accommodation Co-ordinator in North East employer: Mears Group PLC
Mears Group is an exceptional employer, offering a supportive work culture that prioritises employee well-being and community engagement. As an Accommodation Coordinator in Durham, you will benefit from generous annual leave, family-friendly policies, and opportunities for personal growth through comprehensive training and volunteering initiatives. Join us to make a meaningful impact while enjoying perks like discounts and an annual Fun Day to celebrate our team's hard work.
StudySmarter Expert Advice🤫
We think this is how you could land Accommodation Co-ordinator in North East
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Mears Group PLC.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Mears Group PLC.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Mears Group PLC.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Mears Group PLC. Apply directly through us to stand out!
We think you need these skills to ace Accommodation Co-ordinator in North East
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Mears Group PLC. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Accommodation Co-ordinator, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Mears Group PLC
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Mears Group PLC. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
