At a Glance
- Tasks: Join our team to maintain and improve housing properties with a variety of repair tasks.
- Company: Mears Group, dedicated to providing solutions for homelessness and social housing.
- Benefits: Enjoy 25 days leave, discounts, and paid volunteering opportunities.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real difference in your community while developing practical skills.
- Qualifications: Basic DIY skills, customer service experience, and a can-do attitude required.
The predicted salary is between 29426 - 29426 £ per year.
- Annual salary: up to £31,265.13
- General Operative
Location: Northeast Salary: £29,426 per annum plus commercial vehicle and fuel card Contract Type: Permanent, Full-Time 42.5 hours per week, Monday to Friday, 8:00am – 5:00pm
Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland.
Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs.
About The Role
We are looking for a reliable and motivated General Operative to join our team in the North East.
This is an excellent opportunity for someone with strong practical skills and a can‑do attitude to contribute to maintaining and improving housing properties while delivering a high standard of customer service.
Working as part of a local team, you will undertake a variety of repair, maintenance and refurbishment tasks across both occupied and void properties.
You will play a key role in ensuring homes are safe, functional and maintained to a high standard, whilst providing a positive experience for customers and stakeholders.
As a General Operative, you will be responsible for carrying out a range of general repairs and maintenance activities, ensuring work is completed efficiently, safely and to a high standard.
- Carrying out property inspections
- Completing general maintenance and repairs
- Undertaking basic tasks such as changing light bulbs, fitting blinds, applying silicone and adjusting doors
- Checking smoke alarms during inspections
- Working through set checklists to ensure compliance and quality
- Meeting landlords on site to provide property access
- Supporting works on void properties, including painting and assisting with larger tasks
- Delivering high standards of customer service in occupied properties
- Role Criteria
- Basic DIY skills including ability to re‑plumb a washing machine, put up blinds, refix door handles and silicon a bath
- Basic painting experience
- Customer service experience
- Excellent communication skills
- IT literate
- Ability to provide own hand tools including spirit level, screwdrivers and hammers
- Full UK driving license
- Reliable
- Excellent time‑keeping
- Can‑do attitude
- Happy to travel across the region
Benefits We Can Offer You
- 25 days annual leave plus bank holidays
- Annual Mears Fun Day – a massive thank you from the Executive team for all the hard work
- Volunteering leave – paid volunteering in the community to support our social value commitment
- Staff perks with Mears Rewards: discounts up to 10% on weekly groceries, holidays, eye test vouchers, Share‑save scheme and more
- Family‑friendly policies
- Access to EAP counselling sessions
- Over‑the‑hour rota available 1 in 6 weeks, Monday to Monday covering 24 hours a day
All our roles require candidates to have the entitlement to work within the UK; Mears does not currently offer visa sponsorship.
To drive a Mears vehicle, you must be aged over 21, have held your licence for over 3 months and have less than 9 points.
At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive.
We are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.
We proudly support the Armed Forces Covenant and have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS).
We also hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.
In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates.
These questions are optional and will not impact your ability to apply.
We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds.
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StudySmarter Expert Advice🤫
We think this is how you could land General Operative in Newcastle upon Tyne
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace General Operative in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Mears Group PLC's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Mears Group PLC. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Mears Group PLC
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Mears Group PLC.
