At a Glance
- Tasks: Carry out plumbing and carpentry repairs while providing top-notch customer care.
- Company: Join Mears Group, a leader in social housing maintenance with a commitment to community.
- Benefits: Enjoy 25 days annual leave, a company van, fuel card, and exciting staff perks.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Be part of a growing team making a real difference in people's homes.
- Qualifications: Core trade in plumbing or carpentry with experience in plastering and decorating.
The predicted salary is between 28800 - 39000 £ per year.
Annual salary: up to £42,840.00
Multi-skilled Operative
Location: Brentwood
Contract: Full Time Permanent
Salary up to £42,840 per annum, plus, company van & fuel card
42.5 hours per week (8-5 Monday- Friday)
We’re on the lookout for a talented and versatile Multi-Skilled Operative to join our team, supporting a busy responsive repairs contract in Brentwood.
Task Team, we are based in Brentwood Essex, but within our team we have people who live in Kent, Sussex, Essex and London. Our team helps mobilise, demobilise and support contracts throughout the whole of Mears, We provide support for contracts that are understaffed, have works in progress that need reducing. We mainly carry out repairs on Day to Day/Response works, but we are occasionally used for Voids and Planned also. This means we can work on any contract within Mears who needs assistance, our main areas for works are: London, Kent and surrounding areas, with sometimes staying away/travelling to assist.
You’ll be working across occupied properties, responding to day-to-day repair requests that cover carpentry, plumbing, plastering, tiling, and more. No two days are the same, and your ability to adapt, problem-solve, and deliver excellent customer service will be key to your success.
With a strong pipeline of work and a commitment to improving social housing standards, this is a fantastic opportunity to be part of a team that’s making a real difference in the community. We’re looking for someone reliable, skilled across multiple trades, and passionate about getting the job done right the first time.
Duties
- Carry out day-to-day responsive repairs across Occupied social housing properties
- Replacing or repairing skirting boards, architraves, and internal door frames
- Installing and adjusting kitchen units, worktops, and cupboard doors
- Repairing or replacing internal doors, handles, locks, and hinges
- Identifying and fixing minor plumbing issues such as leaks, dripping taps, and blocked sinks
- Carrying out patch plastering and making good, damaged walls or ceilings
- Completing wall and floor tiling repairs, including grouting and sealing
- Painting and decorating to a professional finish following repair works
- Ensuring all repairs are completed safely, efficiently, and to a high standard
- Working in occupied properties with sensitivity to residents’ needs and privacy
- Reporting any further works, safeguarding concerns, or property issues beyond scope
- Deliver excellent customer service while working in residents\’ homes
- Accurately record job details, materials used, and completion notes using handheld devices or job sheets
- Maintain tools, equipment, and company vehicle in good working order
- Manage daily workload efficiently to meet service level targets
Role Criteria
- Proven experience in domestic repairs and maintenance across multiple trades (e.g. carpentry, plumbing, plastering, tiling, decorating)
- Full UK driving licence
- Ability to work independently and manage workload effectively
- Strong fault-finding and problem-solving skills
- Excellent customer service skills, with experience working in occupied homes
- Good understanding of health and safety regulations and safe working practices
- Ability to use handheld devices or job management systems to record work
Benefits We Can Offer You.
- 25 days annual leave plus bank holidays
- Annual Mears Fun Day – Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
- Volunteering Leave – Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
- Staff perks with Mears Rewards – discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
- Family friendly policies
- Company Van, Fuel Card, and Uniform
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.
Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.
Apply below or to discuss your application further; contact:
Laura Bourne (laura.bourne@mearsgroup.co.uk)
If you need any help with your application process, we are here to support you. We will be accessible every step of the way.
At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.
We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.
In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Multi Skilled Operative employer: Mears Group PLC
Contact Detail:
Mears Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi Skilled Operative
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the industry. You never know who might have a lead on a Multi Skilled Operative role or can put in a good word for you.
✨Tip Number 2
Get your hands dirty! If you can, volunteer for local community projects or offer your skills to friends. This not only sharpens your abilities but also shows potential employers your commitment and versatility.
✨Tip Number 3
Prepare for interviews by practising common questions related to plumbing and carpentry. We recommend doing mock interviews with a mate to boost your confidence and refine your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re here to support you every step of the way, so don’t hesitate to reach out if you need help.
We think you need these skills to ace Multi Skilled Operative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your core trade skills in plumbing or carpentry. We want to see how your experience aligns with the role, so don’t be shy about showcasing relevant projects you've worked on!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Multi Skilled Operative role. Share your passion for customer care and any specific experiences that relate to the job description.
Be Clear and Concise: When filling out your application, keep your language straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills and experiences are easy to understand.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Mears Group PLC
✨Know Your Skills Inside Out
Make sure you can confidently discuss your core trade skills, especially in plumbing and carpentry. Be ready to share specific examples of past projects where you've successfully completed repairs or installations, as this will show your practical experience.
✨Research the Company
Familiarise yourself with Pyramid Plus South and their mission. Understanding their commitment to social housing and community support will help you align your answers with their values during the interview.
✨Prepare for Customer Care Questions
Since providing high levels of customer care is crucial, think of scenarios where you've gone above and beyond for a customer. Prepare to discuss how you handle difficult situations and ensure customer satisfaction.
✨Dress the Part
Even though the role is hands-on, showing up in smart casual attire can make a great first impression. It demonstrates professionalism and respect for the interview process, which can set you apart from other candidates.