At a Glance
- Tasks: Carry out plumbing and carpentry repairs while providing top-notch customer care.
- Company: Join Mears Group, a leader in social housing repairs and maintenance.
- Benefits: Enjoy 25 days leave, a company van, fuel card, and exciting staff perks.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Be part of a growing team making a real difference in the community.
- Qualifications: Core trade in plumbing or carpentry with experience in plastering and decorating.
The predicted salary is between 28800 - 39000 € per year.
Multi-skilled Operative
Location: Brentwood
Contract: Full Time Permanent
Salary up to £42,840 per annum, plus, company van & fuel card
42.5 hours per week (8-5 Monday- Friday)
We’re on the lookout for a talented and versatile Multi-Skilled Operative to join our team, supporting a busy responsive repairs contract in Brentwood.
Task Team, we are based in Brentwood Essex, but within our team we have people who live in Kent, Sussex, Essex and London. Our team helps mobilise, demobilise and support contracts throughout the whole of Mears, We provide support for contracts that are understaffed, have works in progress that need reducing. We mainly carry out repairs on Day to Day/Response works, but we are occasionally used for Voids and Planned also. This means we can work on any contract within Mears who needs assistance, our main areas for works are: London, Kent and surrounding areas, with sometimes staying away/travelling to assist.
You’ll be working across occupied properties, responding to day-to-day repair requests that cover carpentry, plumbing, plastering, tiling, and more. No two days are the same, and your ability to adapt, problem-solve, and deliver excellent customer service will be key to your success.
With a strong pipeline of work and a commitment to improving social housing standards, this is a fantastic opportunity to be part of a team that’s making a real difference in the community. We’re looking for someone reliable, skilled across multiple trades, and passionate about getting the job done right the first time.
Duties
- Carry out day-to-day responsive repairs across Occupied social housing properties
- Replacing or repairing skirting boards, architraves, and internal door frames
- Installing and adjusting kitchen units, worktops, and cupboard doors
- Repairing or replacing internal doors, handles, locks, and hinges
- Identifying and fixing minor plumbing issues such as leaks, dripping taps, and blocked sinks
- Carrying out patch plastering and making good, damaged walls or ceilings
- Completing wall and floor tiling repairs, including grouting and sealing
- Painting and decorating to a professional finish following repair works
- Ensuring all repairs are completed safely, efficiently, and to a high standard
- Working in occupied properties with sensitivity to residents’ needs and privacy
- Reporting any further works, safeguarding concerns, or property issues beyond scope
- Deliver excellent customer service while working in residents\' homes
- Accurately record job details, materials used, and completion notes using handheld devices or job sheets
- Maintain tools, equipment, and company vehicle in good working order
- Manage daily workload efficiently to meet service level targets
- Proven experience in domestic repairs and maintenance across multiple trades (e.g. carpentry, plumbing, plastering, tiling, decorating)
- Full UK driving licence
- Ability to work independently and manage workload effectively
- Strong fault-finding and problem-solving skills
- Excellent customer service skills, with experience working in occupied homes
- Good understanding of health and safety regulations and safe working practices
- Ability to use handheld devices or job management systems to record work
- 25 days annual leave plus bank holidays
- Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
- Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
- Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
- Family friendly policies
- Company Van, Fuel Card, and Uniform
To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.
Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.
Apply below or to discuss your application further; contact:
Laura Bourne (laura.bourne@mearsgroup.co.uk)
If you need any help with your application process, we are here to support you. We will be accessible every step of the way.
At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.
We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.
In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Multi Skilled Operative in Preston employer: Mears Group PLC
At Pyramid Plus South, we pride ourselves on being an excellent employer, offering a competitive salary of up to £39,000 per annum along with a company van and fuel card. Our supportive work culture fosters employee growth through various opportunities, including paid volunteering and family-friendly policies, all while contributing to meaningful projects that enhance the community in Ealing. Join us for exciting times ahead as we continue to expand and make a difference in social housing.
StudySmarter Expert Advice🤫
We think this is how you could land Multi Skilled Operative in Preston
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the industry. You never know who might have a lead on a Multi Skilled Operative role or can put in a good word for you.
✨Tip Number 2
Get your hands dirty! If you can, volunteer for local projects or community services that need plumbing or carpentry work. It’s a great way to gain experience and show off your skills while making connections.
✨Tip Number 3
Prepare for interviews by practising common questions related to plumbing and carpentry. We recommend showcasing your problem-solving skills and customer care experience, as these are key in our line of work.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re here to support you every step of the way, so don’t hesitate to reach out if you need help.
We think you need these skills to ace Multi Skilled Operative in Preston
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Multi Skilled Operative role. Highlight your plumbing and carpentry skills, and any relevant experience in social housing. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share why you're passionate about this role and how your skills align with what we do at Pyramid Plus South. Keep it friendly and professional – we love a good story!
Showcase Your Customer Care Skills:Since customer care is key in this role, make sure to mention any experiences where you've gone above and beyond for clients. We value high levels of customer service, so let us know how you can contribute!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly, and we’re here to support you every step of the way!
How to prepare for a job interview at Mears Group PLC
✨Know Your Skills Inside Out
Make sure you can confidently discuss your core trade skills, especially in plumbing and carpentry. Be ready to share specific examples of past projects where you've successfully completed repairs or installations, as this will show your practical experience.
✨Showcase Your Customer Care
Since providing high levels of customer care is crucial, think of instances where you've gone above and beyond for a client. Prepare to discuss how you handle difficult situations and ensure customer satisfaction, as this will highlight your commitment to service.
✨Familiarise Yourself with the Company
Research Pyramid Plus South and understand their mission and values. Knowing about their projects and community involvement will help you align your answers with what they value, making you a more attractive candidate.
✨Prepare for Practical Questions
Expect technical questions related to plumbing and carpentry. Brush up on common issues like leak detection and 1st and 2nd fix plumbing. Being able to articulate your problem-solving process will demonstrate your expertise and readiness for the role.