At a Glance
- Tasks: Join us as a Multi Skilled Operative, handling repairs and maintenance in homes.
- Company: Mears Group PLC is dedicated to delivering exceptional service in property maintenance.
- Benefits: Enjoy 25 days annual leave, a company van, and exclusive staff perks.
- Why this job: Be part of a supportive team that values diversity and community involvement.
- Qualifications: Experience in three trades and an NVQ level 2 or above is preferred.
- Other info: Flexible hours with opportunities for paid volunteering and a fun company culture.
The predicted salary is between 27000 - 36000 £ per year.
Overview
Contract: Full Time Permanent
Salary up to £42,840 per annum, plus a company van & fuel card
42.5 hours per week (8:00am – 5:00pm, Monday to Friday)
Location: Derby
A bit about our branch and teams: the Task Team (Central), the South Team (based in Essex) and the North Team (based in Durham). The team mobilises, demobilises and supports contracts across Mears, providing assistance on day-to-day repairs, responsive works, and occasionally voids and planned work. Main areas for work include Birmingham, Coventry, Derby, Leicester, Nottingham and Stoke-on-Trent, with surrounding areas, and occasional travel to assist on contracts.
We are looking to mobilise a team to support a busy responsive repairs contract in Derby and are seeking an experienced and dependable Plumber to join our expanding team.
Responsibilities
- Carry out responsive plumbing repairs in occupied properties
- Diagnose and repair leaks, blockages, and drainage issues
- Replace taps, toilets, cisterns, basins, and other sanitary ware
- Repair or replace pipework, valves, and fittings
- Investigate and resolve issues with hot water systems and radiators
- Ensure all work complies with current plumbing regulations and health and safety standards
- Record job details, materials used, and completion notes using handheld devices or job sheets
- Remove, repair, or replace bath panels as part of routine maintenance or to access pipework, ensuring panels are refitted and finished to a professional standard
- Maintain tools, equipment and company vehicle in good working order
- Work respectfully in residents’ homes, maintaining a clean and safe environment
- Identify and report any additional works, safeguarding concerns, or property issues
- Participate in the out-of-hours emergency rota when required
- Adhere to all health and safety policies and procedures
- Provide high levels of customer care at all times
Role Criteria
- Proven experience in domestic repairs and maintenance in a plumbing position
- Experience in carpentry repairs and maintenance
- Full UK driving licence
- Ability to work independently and manage workload effectively
- Strong fault-finding and problem-solving skills
- Excellent customer service skills, with experience working in occupied homes
- Good understanding of health and safety regulations and safe working practices
- Ability to use handheld devices or job management systems to record work
- Willingness to participate in out-of-hours emergency rota
Benefits
- 25 days annual leave plus bank holidays
- Annual Mears Fun Day
- Volunteering Leave to undertake paid volunteering in the community
- Staff perks with Mears Rewards
- Family-friendly policies
- Company van, fuel card, and uniform
All roles require entitlement to work in the UK; Mears does not offer visa sponsorship. To drive a Mears vehicle, you must be over 21, have held your licence for more than 3 months and have fewer than 9 points.
Candidates should be aware that all roles are subject to Background, Identity & Security checks before commencement of employment.
Apply below or contact Laura Bourne (laura.bourne@mearsgroup.co.uk) to discuss your application. We are committed to fostering a diverse and inclusive environment and are a Disability Confident employer. We support the Armed Forces Covenant and have received the Gold Award in the Defence Employer Recognition Scheme. We encourage applicants to optionally share background information to help improve social mobility; these questions are voluntary and do not affect eligibility to apply.
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Multi Skilled Operative employer: Mears Group PLC
Contact Detail:
Mears Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi Skilled Operative
✨Tip Number 1
Make sure to highlight your experience in the three trades required for the role. Be prepared to discuss specific projects or tasks you've completed that demonstrate your skills and versatility during any interviews.
✨Tip Number 2
Familiarise yourself with Mears Group's values and commitment to customer service excellence. During your conversations, emphasise how your approach aligns with their focus on quality and safety in property maintenance.
✨Tip Number 3
Since the role involves working both independently and as part of a team, prepare examples that showcase your ability to collaborate effectively with others, as well as instances where you successfully managed tasks on your own.
✨Tip Number 4
Be ready to discuss your flexibility and willingness to travel, as this is a key requirement for the position. Consider mentioning any previous roles where you had to adapt to changing locations or schedules.
We think you need these skills to ace Multi Skilled Operative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the three trades mentioned in the job description. Include specific examples of repairs and refurbishment activities you've completed, as well as any relevant qualifications like NVQ level 2.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer service skills and ability to work both independently and as part of a team. Mention your flexibility and willingness to travel, as these are key attributes for the role.
Highlight Relevant Experience: In your application, emphasise any previous roles where you performed property maintenance tasks or inspections. This will demonstrate your capability to meet the responsibilities outlined by Mears Group PLC.
Prepare for Background Checks: Since the recruitment process includes DBS & BPSS checks, ensure you have all necessary identification, proof of address, references, and documentation showing your residency in the UK for the last five years ready for submission.
How to prepare for a job interview at Mears Group PLC
✨Showcase Your Trade Skills
Make sure to highlight your experience in the three trades required for the role. Be prepared to discuss specific projects or tasks you've completed that demonstrate your skills and knowledge.
✨Emphasise Customer Service
Since delivering customer service excellence is a key part of the job, think of examples where you've gone above and beyond for a customer. This will show that you understand the importance of customer satisfaction in your work.
✨Demonstrate Flexibility
The role requires flexibility and willingness to travel. Be ready to discuss how you've adapted to changing circumstances in previous jobs and your availability for travel.
✨Prepare for Safety and Quality Standards
Familiarise yourself with safety and quality control standards relevant to property maintenance. Be prepared to discuss how you ensure these standards are met in your work, as this will be crucial for the role.