Mears Group PLC in Milton Keynes is seeking a Customer Success Advisor to manage complaints and queries, ensuring timely communications and effective solutions throughout the repairs journey. The office-based role requires collaboration with operational teams to deliver excellent customer outcomes.
The role emphasizes handling complex customer issues, building relationships with residents and clients, and maintaining high service standards.
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Resident Experience & Resolution Specialist in Milton Keynes employer: Mears Group PLC
Mears Group is an exceptional employer, offering a dynamic work environment in Dartford that fosters professional growth and collaboration. With a strong commitment to employee wellbeing, we provide generous benefits including a £4,500 car allowance, enhanced pension schemes, and family-friendly policies, all while supporting a diverse and inclusive culture. Join us to make a meaningful impact in the social housing sector, where your financial expertise will drive performance and profitability across our operational branches.
