At a Glance
- Tasks: Support the operational team with administration and ensure smooth service delivery.
- Company: Join Mears Group, a leading provider of housing and facilities solutions in the UK.
- Benefits: Enjoy 25 days annual leave, a leading pension scheme, and staff perks.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Be part of a dedicated team making a real difference in communities.
- Qualifications: Strong organisational skills and confident communication abilities required.
The predicted salary is between 28186 - 28186 € per year.
Contract: Full-time, FTC 15 months
Hours: 42.5 hours per week, Monday – Friday
Salary: Up to £28,186.33 per annum
Location: Gillingham
About Mears Group: Mears Group is one of the UK’s leading providers of repairs, maintenance, and regeneration services. We deliver high‑quality housing and facilities solutions to both public and private sector clients. We are committed to excellent customer service, keeping our promises, creating a great place to work, and tackling the issues that matter most to people and communities.
About the Role: We are looking for a motivated and organised Administrator to join our dedicated team in Gillingham. You will play a key role in supporting the operational team, ensuring smooth administration, accurate records, and excellent service delivery to residents, clients, and colleagues.
Key Responsibilities:
- Provide administrative support to the Operational team and Partnering Manager
- Engage with colleagues, residents, and external stakeholders professionally via phone and email
- Raise and process orders, ensuring correct certification for each property
- Maintain accurate paperwork, ensuring jobs are coded correctly and records are up to date
- Produce reports for management, including profit percentages and performance updates
- Build effective working relationships with supervisors, housing teams, and contractors to ensure efficient service delivery
- Support the team with scheduling, record‑keeping, and general administration
Skills Required:
- Strong organisational and administrative skills
- Confident communicator with excellent written and verbal skills
- Ability to work in a fast‑paced environment and handle multiple priorities
- Good IT skills, including Microsoft Office and job management systems
- A team player with a positive, proactive attitude
Benefits:
- 25 days annual leave plus bank holidays
- Leading pension scheme
- Annual Mears Fun Day
- Volunteering Leave – paid volunteering in the community
- Staff perks through Mears Rewards – discounts up to 10% on groceries, holidays, eye test vouchers, share save scheme, and more
- Family‑friendly policies
All our roles require candidates to have the entitlement to work within the UK. Mears does not currently offer visa sponsorship. Candidates must be subject to relevant Background, Identity checks.
Administrator in Medway employer: Mears Group PLC
Mears Group is an exceptional employer, offering a supportive and dynamic work environment in Gillingham where employees can thrive. With a strong commitment to employee well-being, we provide generous benefits such as 25 days of annual leave, a leading pension scheme, and opportunities for community engagement through paid volunteering. Our culture fosters growth and collaboration, making it an ideal place for those seeking meaningful and rewarding careers in the housing and facilities sector.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator in Medway
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Mears Group on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your skills match the role of an Administrator. We recommend using the STAR method to structure your answers – it helps you showcase your experience effectively.
✨Tip Number 3
Show off your organisational skills during the interview! Bring a portfolio with examples of your previous work, reports, or any relevant documents. It’ll demonstrate your attention to detail and readiness for the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the position can leave a lasting impression. Plus, it shows you’re proactive – just what they’re looking for!
We think you need these skills to ace Administrator in Medway
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Administrator role. Highlight your organisational skills and any relevant experience that shows you can handle multiple priorities in a fast-paced environment.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Mears Group. Mention your communication skills and how you can contribute to excellent service delivery.
Showcase Your IT Skills:Since good IT skills are essential, don’t forget to mention your proficiency with Microsoft Office and any job management systems you've used. This will show us you're ready to hit the ground running!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on board with our fantastic team!
How to prepare for a job interview at Mears Group PLC
✨Know the Company Inside Out
Before your interview, take some time to research Mears Group. Understand their services, values, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
As an Administrator, strong organisational skills are key. Prepare examples from your past experiences where you successfully managed multiple tasks or improved processes. Be ready to discuss how you can bring that same efficiency to Mears Group.
✨Practice Your Communication Skills
Since the role involves engaging with various stakeholders, practice clear and confident communication. You might want to do a mock interview with a friend or family member to refine your verbal and written skills.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, or specific challenges the operational team faces. This shows you're proactive and genuinely interested in contributing to their success.
