At a Glance
- Tasks: Lead a team in maintaining high-quality homes and ensuring excellent service.
- Company: Join Mears Group, a trusted partner in housing maintenance across London.
- Benefits: Enjoy 25 days leave, a company van, and exciting staff perks.
- Other info: Diverse and inclusive workplace with great career growth opportunities.
- Why this job: Make a real difference in communities while developing your leadership skills.
- Qualifications: Experience in building maintenance and strong supervisory skills required.
The predicted salary is between 44232 - 44232 £ per year.
Annual salary: up to £44,232.30
Location: London Kensal Road W10
Contract Type: Full‑Time, Permanent (42.5 hours per week)
Salary: £44,232.30 per annum + company van, fuel card, and benefits package
Benefits: 25 days annual leave, staff rewards, volunteering leave, family‑friendly policies
This is a hands‑on leadership role requiring strong operational oversight, excellent communication, and a commitment to service excellence. You’ll manage trades and subcontractors, carry out inspections, and ensure compliance with company procedures and industry regulations.
Octavia Housing works in partnership with Mears Group to deliver responsive repairs and maintenance services across its London portfolio. Through this ongoing relationship, Mears supports residents with day‑to‑day and emergency repairs, as well as contributing to wider refurbishment and improvement programmes. As a trusted delivery partner, Mears helps Octavia maintain high‑quality homes and ensure reliable, customer‑focused service for its communities.
Role Responsibilities
- Conduct pre‑ and post‑inspections on internal and external tenanted and void properties
- Inspect works at height including doors, windows, and snagging on scaffolding
- Supervise and coordinate tradespeople and subcontractors across multiple workstreams
- Oversee planned, cyclical, and responsive repairs to ensure timely and high‑quality delivery
- Ensure all works meet industry standards and building regulations
- Log works and generate reports using PDA systems and Excel
- Provide excellent customer care and resolve issues professionally
- Monitor productivity, resource allocation, and contract profitability
- Conduct regular site visits to assess progress, quality, and compliance
- Compile management reports on operational activities and performance
- Ensure adherence to health and safety protocols and company operating procedures
- Damp & Mould inspections
Key Criteria
- A full valid UK manual driving licence
- Experience in the above duties
- Proven experience supervising operatives within the repairs and maintenance sector
- A trade background with hands‑on knowledge of building maintenance practices
- Experience managing subcontractors and coordinating multi‑trade teams
- Damp & Mould experience
- Ability to carry out inspections and assess work against quality standards
- Comfortable working at height and inspecting scaffolding‑based works
- Strong understanding of planned, cyclical, and responsive repair programmes
- Excellent communication and interpersonal skills
- Ability to use PDA systems and Excel for reporting and logging tasks
- Strong customer focus and commitment to service excellence
- Organisational and planning skills to manage resources and meet deadlines
Benefits We Can Offer You
- 25 days annual leave plus bank holidays
- Annual Mears Fun Day – Our annual Fun Day is organised as a massive thank‑you from the Executive team for all the hard work
- Volunteering Leave – Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment
- Staff perks with Mears Rewards – discounts of up to 10% on weekly groceries, holidays, eye test vouchers, Share save scheme, and much more
- Family friendly policies
- Company van, fuel card, and uniform
All our roles require candidates to have the entitlement to work within the UK; Mears does not currently offer visa sponsorship. To drive a Mears vehicle you must be aged over 21, have held your licence for over 3 months, and have fewer than 9 points. Candidates should be aware that all our roles are subject to relevant background, identity and security checks before commencement of employment.
At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive. We are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and have achieved the Gold Award in the Defence Employer Recognition Scheme. We also hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.
In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. These questions are optional and will not impact your ability to apply.
Maintenance Supervisor – Multi‑Trade Lead, London employer: Mears Group PLC
Mears Group is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With competitive benefits such as 25 days annual leave, family-friendly policies, and opportunities for community volunteering, employees are encouraged to thrive both personally and professionally. Located in London, this role not only provides a hands-on leadership opportunity but also allows you to contribute to maintaining high-quality homes and delivering excellent service to the community.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Supervisor – Multi‑Trade Lead, London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Octavia Housing and Mears Group. Understanding their values and services will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to maintenance supervision and customer service. We can even help you with mock interviews to boost your confidence and refine your responses.
✨Tip Number 3
Show off your hands-on experience! Be ready to discuss specific examples from your past roles where you successfully managed tradespeople or handled compliance issues. Real-life stories resonate well with interviewers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the position.
We think you need these skills to ace Maintenance Supervisor – Multi‑Trade Lead, London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Maintenance Supervisor role. Highlight your experience in supervising tradespeople and managing repairs, as well as any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your hands-on experience makes you a perfect fit. Don’t forget to mention your commitment to service excellence – we love that!
Showcase Your Communication Skills:Since this role requires excellent communication, make sure to demonstrate your interpersonal skills in your application. Whether it's through examples of past experiences or your writing style, let us know how you connect with others.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Mears Group PLC
✨Know Your Stuff
Make sure you brush up on your building maintenance knowledge, especially around inspections and compliance. Familiarise yourself with industry regulations and standards, as well as the specific responsibilities of a Maintenance Supervisor. This will show that you're not just interested in the role, but that you understand it inside out.
✨Showcase Your Leadership Skills
Since this is a hands-on leadership role, be prepared to discuss your experience supervising tradespeople and managing subcontractors. Think of specific examples where you've successfully coordinated teams or resolved conflicts. Highlighting your communication skills and ability to motivate others will set you apart.
✨Demonstrate Customer Focus
Customer care is key in this role, so come ready to share how you've handled customer issues in the past. Think about times when you've gone above and beyond to ensure service excellence. This will show that you’re committed to maintaining high-quality homes and providing reliable service.
✨Prepare for Practical Questions
Expect some scenario-based questions during the interview. Be ready to discuss how you would handle specific situations, like conducting inspections at height or managing multiple workstreams. Practising these scenarios can help you articulate your thought process and decision-making skills effectively.
