At a Glance
- Tasks: Join our team to maintain properties and deliver excellent customer service.
- Company: Mears Group, a diverse and inclusive employer committed to social value.
- Benefits: Enjoy 25 days leave, staff perks, and volunteering opportunities.
- Why this job: Make a real difference in your community while developing practical skills.
- Qualifications: Basic maintenance experience and a proactive attitude are essential.
- Other info: Dynamic role with opportunities for personal growth and teamwork.
The predicted salary is between 23000 - 30000 £ per year.
Location: Brent
Salary: up to £27,077.51 per annum plus company van & fuel card
Contract Type: Permanent, Full-Time Hours
Hours: 42.5 hours per week, Monday to Friday, 8:00am - 5:00pm
About the Role
We are seeking a skilled and dependable General Operative to join our Repairs and Maintenance team following a recent internal promotion. This is a hands-on role requiring a mix of practical ability, customer service, and teamwork. You will be responsible for a wide range of tasks that help maintain our properties to a high standard.
Responsibilities
- Install fixtures such as curtains, blinds and door handles, drawing on basic maintenance experience and a keen eye for detail
- Carry out 3 stage mould treatment, which requires strong organisational skills and a sense of pride in presentation
- Replace light bulbs and check smoke alarms, showing a proactive approach and commitment to safety standards
- Support cleaning and waste collection duties (training provided), with flexibility and a willingness to learn new skills
- Work collaboratively within the Repairs and Maintenance team, where strong teamwork and reliability are essential
- Deliver excellent customer service across all tasks, maintaining a professional and customer-focused attitude
- Communicate effectively with colleagues and residents, using clear verbal communication and good interpersonal skills
- Make decisions and solve problems independently when needed, demonstrating confidence and initiative
- Maintain high standards of safety, quality and cost control, with a methodical and dependable approach to work
Benefits
- 25 days annual leave plus bank holidays
- Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
- Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
- Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
- Family friendly policies
- Access to EAP Counselling sessions
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. To drive a Mears vehicle, you must be aged over 21, have held your licence over 3 months and have less than 9 points.
To apply below or to discuss your application further; contact: Laura Bourne (laura.bourne@mearsgroup.co.uk). If you need any help with your application process, we are here to support you. We will be accessible every step of the way.
At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive. We are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.
We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS). We also hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.
In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Maintenance Operative employer: Mears Group PLC
Contact Detail:
Mears Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Operative
✨Tip Number 1
Get to know the company! Research Mears Group and understand their values, especially their commitment to diversity and community. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your practical skills! Since this role is hands-on, brush up on basic maintenance tasks like changing light bulbs or installing fixtures. Being able to demonstrate these skills during an interview can really set you apart.
✨Tip Number 3
Show off your teamwork spirit! Be ready to share examples of how you've worked well with others in past roles. Mears values collaboration, so highlighting your ability to work as part of a team will resonate well.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, if you have any questions, don’t hesitate to reach out to Laura Bourne for support. We’re here to help you every step of the way!
We think you need these skills to ace Maintenance Operative
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your practical abilities and any relevant experience in maintenance. We want to see how you can contribute to our Repairs and Maintenance team, so don’t hold back!
Be Personable: Customer service is key in this role, so let your personality shine through! Use clear and friendly language to show us that you’re not just skilled, but also great at communicating with colleagues and residents.
Tailor Your Application: Take a moment to read the job description carefully and tailor your application to match. We love seeing candidates who understand what we’re looking for and can demonstrate how they fit the bill.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Mears Group PLC
✨Know Your Stuff
Before the interview, brush up on your maintenance skills and knowledge. Familiarise yourself with common tasks like installing fixtures or carrying out mould treatments. Being able to discuss your practical experience confidently will show that you're the right fit for the role.
✨Show Off Your Customer Service Skills
Since this role involves interacting with residents, be prepared to talk about your customer service experience. Think of examples where you’ve gone above and beyond to help someone. This will demonstrate your commitment to maintaining a professional and customer-focused attitude.
✨Teamwork Makes the Dream Work
This position requires strong teamwork, so come ready to discuss how you've successfully collaborated with others in past roles. Share specific examples of how you contributed to a team project or resolved conflicts, highlighting your reliability and communication skills.
✨Be Proactive and Problem-Solving
The ability to make decisions and solve problems independently is key. Prepare to share instances where you took initiative or solved a tricky issue on your own. This will showcase your confidence and methodical approach to work, which are essential for this role.