Mears Group PLC is seeking a Customer Success Advisor in Milton Keynes to resolve complex customer issues and manage complaints efficiently. This fully office-based role focuses on timely communication and effective solutions throughout the repairs journey.
You will work closely with residents, operational teams and clients to ensure high service standards while maintaining strong relationships and delivering excellent customer outcomes.
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Customer Resolution & Experience Specialist in Luton employer: Mears Group PLC
Mears Group is an exceptional employer, offering a dynamic work environment in Dartford that fosters professional growth and collaboration. With a strong commitment to employee wellbeing, we provide generous benefits including a £4,500 car allowance, enhanced pension schemes, and family-friendly policies, all while supporting a diverse and inclusive culture. Join us to make a meaningful impact in the social housing sector, where your financial expertise will drive performance and profitability across our operational branches.
