Housing Repairs: Customer Service Advisor (Crawley)

Housing Repairs: Customer Service Advisor (Crawley)

Full-Time 37200 - 40000 £ / year (est.) No working from home possible
Mears Group PLC

At a Glance

  • Tasks: Assist with housing repairs and provide top-notch customer service to local teams.
  • Company: Join Mears Group PLC, a leader in social housing operations.
  • Benefits: Stable office-based role with a Monday to Friday schedule.
  • Other info: Great opportunity for career growth in a supportive environment.
  • Why this job: Make a difference in your community while developing valuable skills.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 37200 - 40000 £ per year.

Mears Group PLC in Crawley is seeking a Customer Service Advisor to join our social housing operations, working alongside Crawley Council in a stable, office-based role.

This full-time position supports local teams, delivering high‑quality service and ensuring contractual commitments are met.

You will handle repair and non-repair queries, maintain professional communication with service users and stakeholders, and assist administration as needed.

Monday to Friday, 08:00–17:00.

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Housing Repairs: Customer Service Advisor (Crawley) employer: Mears Group PLC

Mears Group PLC is an exceptional employer located in Leeds, offering a dynamic work environment where collaboration and innovation thrive. Employees benefit from a full-time, permanent contract, competitive remuneration, and opportunities for professional growth within a supportive team culture that values customer service excellence. Join us to be part of a company that prioritises employee development and fosters a sense of community.

Mears Group PLC

Contact Details:

Mears Group PLC Recruitment Team

We think you need these skills to ace Housing Repairs: Customer Service Advisor (Crawley)

Communication Skills
Problem-Solving Skills
Attention to Detail
Teamwork
Time Management
Team Collaboration
Adaptability