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- Tasks: Be the go-to person for tenants and landlords, solving property issues and coordinating repairs.
- Company: A dynamic property services company in Basingstoke with a focus on customer satisfaction.
- Benefits: Earn up to £26,845, enjoy 25 days annual leave, bank holidays, and awesome employee perks.
- Other info: Join a supportive team and grow your career in a thriving industry.
- Why this job: Make a real difference by helping people resolve their property concerns every day.
- Qualifications: Strong problem-solving skills and experience in customer service are essential.
The predicted salary is between 26845 - 26845 £ per year.
A property services company is seeking an In Tenancy Coordinator in Basingstoke. This role involves being a point of contact for customers and landlords regarding property issues and requires strong problem-solving skills and customer service experience.
The coordinator will handle calls about repairs, monitor ongoing issues, and work collaboratively with internal teams.
The position offers up to £26,845 annually and includes 25 days annual leave plus bank holidays and various employee perks.
Tenant Repairs & Property Services Coordinator in Hampshire employer: Mears Group PLC
Contact Detail:
Mears Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenant Repairs & Property Services Coordinator in Hampshire
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the property services industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for those interviews! Research common questions for property service roles and practice your answers. We want you to showcase your problem-solving skills and customer service experience confidently.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows you're genuinely interested in the role and helps keep you on their radar.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Tenant Repairs & Property Services Coordinator in Hampshire
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've handled tricky situations and resolved issues for customers in the past. This role is all about communication, so let us know how you shine in that area!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. Use bullet points if needed to make your skills and experiences pop!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Tenant Repairs & Property Services Coordinator role. Mention specific skills that match the job description, like problem-solving and teamwork.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Mears Group PLC
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of property services. Brush up on common repair issues and how to handle them. This will show that you're not just interested in the role but also knowledgeable about it.
✨Show Off Your Customer Service Skills
Since this role involves a lot of interaction with customers and landlords, be ready to share examples of your previous customer service experiences. Think of specific situations where you solved problems or went above and beyond for a client.
✨Be a Team Player
Collaboration is key in this role, so prepare to discuss how you've worked with others in the past. Highlight any experiences where you coordinated with different teams to resolve issues or improve processes.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture or the team you'll be working with. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.