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- Tasks: Lead and inspire a diverse team while ensuring top-notch customer engagement.
- Company: Join Mears Group, a leader in community-focused services.
- Benefits: Enjoy 25 days leave, fun company events, and great perks.
- Why this job: Make a real impact in the community while developing your leadership skills.
- Qualifications: Trade background and experience in building maintenance required.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
The predicted salary is between 50000 - 70000 £ per year.
Annual salary: up to £63,031.03
Location: Coatbridge
Contract Type: Full-Time, Permanent position; working 08.00-4.30pm
Salary: up to £63,031.03, plus £4,800 Car Allowance and great company benefits.
The General Manager will provide effective leadership, demonstrate a strong approach to mentoring and motivation of staff within the Branch team by setting a clear direction for the contracts and leading by example. Developing sustainable Client & Stakeholder relationships, ensuring a high quality of customer engagement and involvement at all times.
Mears works with North Lanarkshire Council and facilitates continued investment in the North Lanarkshire community for the long-term. The two organisations share a commitment to deliver excellent services to residents, whilst bringing community and training benefits to the North Lanarkshire community in a sustainable way.
About the role:
We are looking for a General Manager who has proven experience operating on sound Operational and Commercial principles with an emphasis on residential sites and public buildings. We are looking for skills in motivating and inspiring a diverse workforce, driving performance whilst developing staff to reach their full potential.
- Ensure the customer experience is central to all activities and embedded in all stakeholders of the Contract.
- Follow appropriate training to fully understand the business operating systems to ensure compliant effective cost control and efficient operational performance.
- Review, monitor and control Branch/Contract performance to ensure delivery of P&L is in line with or exceeding agreed budget levels.
- Demonstrate control over all business governance, risk management processes and adherence to delegated authorities.
- Ensure compliance with Health & Safety Regulations.
- Undertake monthly joint Health & Safety visits with the H&S team.
- Embed company values and procedures through the principles of Mears Red Thread.
- Monitor work and staff through monthly Branch/Contract meetings, annual appraisals and annual staff surveys.
Key Criteria:
- Must have a trade background.
- Experience in building maintenance and refurbishment.
- Ability to effectively utilise a range of software programmes.
- Excellent communications skills at all levels both verbal and written.
- Strong understanding of the principles of contract/project management.
- Effectively manage, support and resolve personnel issues.
- Experience of effectively leading & managing a team.
- Having a genuine understanding of industry and service delivery to a full range of clients.
- IT literate utilising Microsoft packages.
Benefits:
- 25 days annual leave plus bank holidays.
- Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
- Access to employee support and wellbeing services.
- Excellent training and development opportunities.
- Mears offer a company pension, life insurance and share scheme.
- Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
- Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
Notice:
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21, with a licence held for over 3 months and no more than 9 penalty points. All roles are subject to enhanced DBS/security checks due to the public-facing nature of the role.
At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.
General Manager - DMC employer: Mears Group PLC
Contact Detail:
Mears Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - DMC
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a General Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching Mears and understanding their values. Be ready to discuss how your experience aligns with their commitment to community and customer engagement. Show them you’re not just another candidate, but someone who truly gets what they’re about.
✨Tip Number 3
Practice your leadership stories! Think of specific examples where you’ve motivated teams or improved performance. This will help you shine during interviews and demonstrate that you can lead by example, just like they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Mears team and contributing to their mission in North Lanarkshire.
We think you need these skills to ace General Manager - DMC
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the General Manager role. Highlight your experience in building maintenance and your leadership skills, as these are key to what we're looking for at Mears.
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your ability to drive performance and motivate a team. We love seeing how you've made a difference in previous roles!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We want to understand your experience and skills without having to decipher complex sentences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role there!
How to prepare for a job interview at Mears Group PLC
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a General Manager and the specific responsibilities outlined in the job description. Familiarise yourself with Mears Group's values and how they align with your own leadership style.
✨Showcase Your Leadership Skills
Prepare examples that demonstrate your ability to motivate and inspire a diverse workforce. Think about times when you've successfully led a team or resolved personnel issues, as these will be key points of interest during the interview.
✨Understand the Community Focus
Since Mears is committed to community engagement, be ready to discuss how you can contribute to their mission of delivering excellent services to residents. Highlight any previous experience you have in building sustainable client and stakeholder relationships.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and operational knowledge. Prepare for scenarios related to contract management, health and safety compliance, and performance monitoring, as these are crucial for the role.
