Hybrid: Application Support & SQL Troubleshooter in Exeter

Hybrid: Application Support & SQL Troubleshooter in Exeter

Exeter Full-Time 44595 - 54505 £ / year (est.) Home office (partial)
Mears Group PLC

At a Glance

  • Tasks: Support and maintain systems, troubleshoot issues, and ensure data quality.
  • Company: Join Mears Group PLC, a leader in IT solutions with a hybrid work model.
  • Benefits: Flexible working, competitive salary, and opportunities for professional growth.
  • Other info: Dynamic team environment with a focus on continuous improvement.
  • Why this job: Make a difference by optimising performance and delivering excellent customer service.
  • Qualifications: Strong SQL/SSMS skills and effective communication are a must.

The predicted salary is between 44595 - 54505 £ per year.

Mears Group PLC is seeking an Application Support Analyst to join our IT team on a hybrid basis.

You will support and maintain systems, applications and databases, troubleshoot issues, and ensure data quality while delivering excellent customer service.

Key duties include incident investigation, ticket management via Service Now, and implementing process improvements to optimise performance.

Strong SQL/SSMS skills and effective communication are essential.

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Hybrid: Application Support & SQL Troubleshooter in Exeter employer: Mears Group PLC

Mears Group PLC is an exceptional employer located in Leeds, offering a dynamic work environment where collaboration and innovation thrive. Employees benefit from a full-time, permanent contract, competitive remuneration, and opportunities for professional growth within a supportive team culture that values customer service excellence. Join us to be part of a company that prioritises employee development and fosters a sense of community.

Mears Group PLC

Contact Details:

Mears Group PLC Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Hybrid: Application Support & SQL Troubleshooter in Exeter

Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Mears Group PLC values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

Show Off Your Skills

Create a personal project or case study relevant to the challenges Mears Group PLC might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

Leverage LinkedIn for Connections

Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Mears Group PLC!

Direct Apply to Mears Group PLC

Let's not forget to apply directly through the Mears Group PLC website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

We think you need these skills to ace Hybrid: Application Support & SQL Troubleshooter in Exeter

Application Support
SQL
SSMS
Incident Investigation
Ticket Management
ServiceNow
Data Quality Assurance

Some tips for your application 🫡

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Mears Group PLC.

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Mears Group PLC. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at Mears Group PLC

Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.