At a Glance
- Tasks: Schedule and plan works for efficient repairs and maintenance services.
- Company: Join Mears Group, a leader in social housing repairs and maintenance.
- Benefits: Enjoy 25 days annual leave, family-friendly policies, and excellent training opportunities.
- Other info: Diverse and inclusive workplace with a commitment to social mobility.
- Why this job: Make a real difference in communities while developing your career in planning.
- Qualifications: Experience in planning or scheduling, with strong IT and communication skills.
Annual salary: up to £31,000.00
Location: Evesham
Contract Start Date: 1 July 2026
Contract Type: Full-time, Permanent
Salary: £31,000 plus benefits
Join us on our new, exciting contract. Mears Group is delivering a long-term social housing repairs and maintenance partnership across the wider Midlands region. Providing housing repairs and maintenance services across a geographically diverse social housing portfolio covering market towns, rural communities and urban locations, the contract includes responsive repairs, planned maintenance and property services, with a strong focus on customer service, quality and community investment.
Due to continued growth across the contract, opportunities are available for experienced Planners across South Worcestershire, North Gloucestershire, and surrounding areas.
About the role:
We are looking for an organised and proactive Planner to join our team. You will play an important role in ensuring works are scheduled efficiently, work is allocated to operatives, and jobs are completed promptly and to a high standard. Acting as a key point of contact between residents, operatives, subcontractors and colleagues, you will help deliver a customer-focused and responsive repairs service.
Duties:
- Schedule and plan works to ensure efficient use of operatives and resources
- Use the MCM system to manage appointments, update job statuses and monitor progress
- Track overdue tasks and support the team in meeting performance targets and KPIs
- Coordinate operatives and subcontractors to ensure jobs are completed on time and fully equipped
- Communicate effectively with residents to provide updates and manage expectations
- Support the repairs team by identifying and escalating operational issues where required
- Monitor workloads and assist with planning cover for absences and holidays
- Allocate work to subcontractors and raise material orders in line with procurement procedures
- Ensure accurate use of IT systems, including PDAs and subcontractor portals
- Maintain clear and accurate records across all systems
- Deliver a professional, courteous and customer-focused service at all times
- Adhere to health and safety requirements and company policies
- Work collaboratively with colleagues to ensure service delivery standards are met
- Support company procedures, maintain company assets and provide cover for other planners when required
- Attend meetings and training sessions as required
Key Criteria:
- Experience working in a planning, scheduling or coordination role within repairs and maintenance or a similar environment
- GCSE (or equivalent) in English and Maths
- Experience working in a fast-paced, reactive and customer-focused environment
- Good IT skills with the ability to use job management, scheduling and appointment systems
- Strong time management and organisational skills, with good attention to detail
- Clear and confident communication skills, both written and verbal
- A customer-focused approach with the ability to manage queries and challenging situations professionally
- An understanding of repairs and maintenance processes
- Experience planning and scheduling multi-trade repairs using an ICT appointment or job management system
Benefits:
- 25 days annual leave plus bank holidays
- Family-friendly policies, including enhanced maternity/paternity leave
- Life assurance
- Van & Fuel card
- Refer a friend schemes
- Generous pension scheme and sick pay
- Employee Assistance Programme
- Mears Rewards - access to discounts across major retailers, including supermarkets
- Excellent training and development opportunities
- Annual Mears Fun Day (previous locations include Alton Towers and Drayton Manor)
- Volunteering leave - up to two days per year to support community initiatives
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21, have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.
At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.
StudySmarter Expert Advice🤫
We think this is how you could land Planner in Evesham
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Mears Group PLC, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Planner at Mears Group PLC.
We think you need these skills to ace Planner in Evesham
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Mears Group PLC
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
