At a Glance
- Tasks: Lead social housing repairs and maintenance contracts, ensuring high performance and customer satisfaction.
- Company: Join Mears Group, a leader in social housing with a commitment to community and diversity.
- Benefits: Enjoy 25 days annual leave, car allowance, and discounts through Mears Rewards.
- Other info: Dynamic role with opportunities for professional growth and community engagement.
- Why this job: Make a real difference in communities while developing your leadership skills.
- Qualifications: Experience in contract management and team leadership is essential.
The predicted salary is between 70000 - 70000 € per year.
Salary: £70,000 plus car allowance
Benefits: 25 days annual leave, Mears Rewards, volunteering leave, family-friendly policies, car allowance
Mears Group is mobilising a new long‑term social housing repairs and maintenance partnership across the wider Midlands region, covering market towns, rural communities and urban locations. We are recruiting experienced General Managers across South Worcestershire, North Gloucestershire, and surrounding areas to support mobilisation and ongoing delivery of the contract.
About The Role
We are seeking an experienced General Manager to oversee local Social Housing Repairs & Maintenance contracts, ensuring the business operates on sound operational and commercial principles. The role will drive a high‑performing culture, foster professional client relationships, and embed a customer‑focused ethos across the team.
Responsibilities include:
- Developing sustainable client and stakeholder relationships
- Ensuring exceptional customer engagement
- Maintaining compliance with health and safety regulations
- Managing performance against P&L targets
- Monitoring KPIs
- Upholding governance and risk management processes
Essential Criteria
- Demonstrable strong understanding of contract/project management principles
- Experience effectively leading and managing a team of technical/trades/administrative staff
- Ability to manage, support and resolve personnel issues
- Ability to work productively in a pressurised environment, acting decisively with urgent issues while maintaining high service levels
- Understanding of the industry and service delivery to a range of clients
- IT literacy utilising Microsoft packages
- Experience managing in a social housing repairs and maintenance role
- Financial and commercial forecasting, including budgeting
- Experience working towards social value targets
- Experience developing sustainable client and stakeholder relationships
- Proven track record in achieving, monitoring and managing performance targets
- Excellent communication skills and the ability to influence and challenge internally and externally
- Strong organisational skills with ability to prioritise workloads to achieve targets
- Proactive management and analysis of data
- Management of complaints, ensuring prompt resolution and appropriate handling
- Detailed and up‑to‑date knowledge of health and safety practices
- UK full current driving licence
Preferred Criteria
- SMSTS qualification
- HNC/HND Building Studies qualification or equivalent demonstrated experience
- Level 4/5 qualification in Leadership & Management, or willingness to work towards this
Benefits
- 25 days annual leave plus bank holidays
- Annual Mears Fun Day – a company‑wide celebration of hard work
- Volunteering leave to support community initiatives
- Mears Rewards – discounts on groceries, holidays, eye tests, and more
- Family‑friendly policies and support
All our roles require candidates to have the entitlement to work within the UK; Mears does not currently offer visa sponsorship. Applicants will be subject to relevant Background, Identity & Security checks before commencement of employment. We are a Disability Confident employer and promote equal opportunities. We proudly support the Armed Forces Covenant and other diversity commitments.
General Manager in Evesham employer: Mears Group PLC
Mears Group is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With benefits such as 25 days annual leave, volunteering opportunities, and family-friendly policies, we foster a high-performing environment where General Managers can thrive while making a meaningful impact in social housing repairs and maintenance across the Midlands region.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Evesham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your experience. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your interview skills with a friend or mentor. Get comfortable answering common questions and discussing your achievements. The more you practice, the more confident you'll feel when it’s time to shine!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace General Manager in Evesham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the General Manager role. Highlight your experience in social housing repairs and maintenance, and don’t forget to showcase your leadership skills. We want to see how you’ve driven high-performing teams in the past!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've developed client relationships and managed performance targets. Let us know what makes you tick!
Showcase Your Achievements:When filling out your application, be sure to include quantifiable achievements. Whether it’s improving KPIs or managing budgets, we love to see numbers that back up your claims. It helps us understand the impact you’ve made in previous roles.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details about the role and benefits right there. We can’t wait to hear from you!
How to prepare for a job interview at Mears Group PLC
✨Know Your Stuff
Make sure you have a solid understanding of social housing repairs and maintenance. Brush up on contract management principles and be ready to discuss your experience in leading teams and managing performance targets. This will show that you’re not just familiar with the role, but that you can hit the ground running.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in high-pressure environments. Think about specific situations where you resolved personnel issues or improved team performance. This will demonstrate your ability to foster a high-performing culture, which is key for the General Manager role.
✨Be Customer-Focused
Since the role emphasises exceptional customer engagement, come prepared with examples of how you've built sustainable client relationships in the past. Highlight any strategies you've implemented to enhance customer satisfaction and how you’ve handled complaints effectively.
✨Get Familiar with KPIs and Financials
Understand the key performance indicators relevant to the role and be ready to discuss how you've monitored and managed these in previous positions. Also, brush up on your financial forecasting and budgeting skills, as this will be crucial for managing P&L targets.
