At a Glance
- Tasks: Support day-to-day admin functions and ensure smooth operations in a dynamic environment.
- Company: Join Mears Group, a leader in social housing repairs and maintenance.
- Benefits: Enjoy 25 days leave, family-friendly policies, and access to discounts.
- Other info: Great training opportunities and a fun annual company event await you!
- Why this job: Make a real difference in your community while developing your career.
- Qualifications: Experience in administration and strong communication skills required.
The predicted salary is between 28186 - 28186 £ per year.
Annual salary: up to £28,186.33
Location: Evesham
Contract Start Date: 1 July 2026
Contract Type: Full-time, Permanent, 42.5hrs per week, Monday to Friday
Salary: £28,186.33 + company benefits
Mears Group is delivering a long‑term social housing repairs and maintenance partnership across the wider Midlands region, covering market towns, rural communities and urban locations. The contract includes responsive repairs, planned maintenance and property services, with a strong focus on customer service, quality and community investment.
Due to continued growth across the contract, opportunities are available for experienced Administrators across South Worcestershire, North Gloucestershire and surrounding areas.
About The Role
We’re looking for an Administrator to join our team in Evesham. You'll play a key role in supporting day‑to‑day administrative functions across our operations, ensuring all processes run smoothly and in line with company procedures. This role involves working closely with colleagues, clients and service users to deliver accurate, timely and professional support. You’ll be responsible for handling communications, managing purchase orders and invoices, maintaining records, and ensuring customer experience remains central to everything we do.
Role Responsibilities
- Supporting administrative tasks across void property operations and internal departments
- Recording and responding to client, contractor and service user communications relating to void works
- Managing materials requisitions, purchase orders and invoicing processes for void refurbishment and repair activities
- Inputting cost data to support the timely completion, sign‑off and billing of void property work orders
- Coordinating with operatives, supervisors and subcontractors to support efficient turnaround of vacant properties
- Monitoring progress of void works and liaising with colleagues to ensure accurate and timely updates are shared
- Assisting with scheduling appointments, access arrangements and property readiness activities
- Maintaining company assets in line with policy and reporting any damages
- Attending meetings and training sessions as required
- Upholding high standards of professionalism, health & safety and customer care throughout the process
Key Criteria
- Experience in an administrative environment, ideally within the social housing sector
- Proven ability to manage administrative processes accurately and efficiently
- Comfortable working to deadlines in a busy office setting
- Strong time management, planning and organisational skills
- Confident using computerised systems and Microsoft Office applications
- Excellent written, verbal and interpersonal communication skills
- Strong customer service ethos with a professional approach to all interactions
- Ability to liaise effectively with service users, colleagues and external stakeholders
- Willingness to attend meetings and training sessions as required
- Commitment to maintaining high standards of health & safety and company procedures
Benefits
- 25 days annual leave plus bank holidays
- Family‑friendly policies, including enhanced maternity/paternity leave
- Life assurance
- Van & fuel card
- Refer a friend schemes
- Generous pension scheme and sick pay
- Employee Assistance Programme
- Mears Rewards – access to discounts across major retailers, including supermarkets
- Excellent training and development opportunities
- Annual Mears Fun Day (previous locations include Alton Towers and Drayton Manor)
- Volunteering leave – up to two days per year to support community initiatives
All our roles require candidates to have the entitlement to work within the UK; Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21, have held your licence for over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.
At Mears Group we are committed to fostering a diverse and inclusive environment where everyone can thrive. We are a Disability Confident employer, value individuality and ensure equal opportunities for all. We proudly support the Armed Forces Covenant and have achieved the Gold Award in the Defence Employer Recognition Scheme. We also support the Career Transition Partnership for veterans transitioning into civilian careers. We invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. These questions are optional and will not impact your ability to apply.
Administrator in Evesham employer: Mears Group PLC
Mears Group is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. Located in Evesham, the company provides a range of benefits including generous annual leave, family-friendly policies, and excellent training opportunities, all while fostering a diverse and inclusive environment. Join us to make a meaningful impact in the social housing sector while enjoying a rewarding career with ample opportunities for development.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator in Evesham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Mears Group. Understand their values, mission, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and experiences align with the role of an Administrator, especially in the social housing sector.
✨Tip Number 3
Show off your soft skills! As an Administrator, communication and organisation are key. Be ready to share examples of how you've effectively managed tasks and communicated with colleagues or clients in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the Mears team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Administrator in Evesham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Administrator role. Highlight your relevant experience in administrative tasks, especially within the social housing sector, to show us you’re the perfect fit!
Show Off Your Skills:We want to see your strong time management and organisational skills shine through. Use specific examples from your past roles to demonstrate how you've successfully managed deadlines and supported operations.
Communicate Clearly:Since this role involves a lot of communication, make sure your written application is clear and professional. We love candidates who can express themselves well, so don’t hold back on showcasing your excellent written skills!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mears Group PLC
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Administrator role and its responsibilities. Familiarise yourself with the key tasks like managing purchase orders and handling communications. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role emphasises customer service, be prepared to discuss your previous experiences where you've excelled in this area. Think of specific examples where you went above and beyond to ensure a positive experience for clients or colleagues. This will highlight your commitment to maintaining high standards.
✨Prepare for Scenario Questions
Expect questions that assess how you'd handle specific situations related to administrative tasks. For instance, they might ask how you would manage conflicting deadlines or deal with a difficult client. Practising your responses to these scenarios can help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
