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- Tasks: Lead the management of void refurbishments and ensure high-quality service delivery.
- Company: Join a dynamic joint venture focused on housing repairs and maintenance.
- Benefits: Enjoy 25 days annual leave, discounts, and a company van.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
- Why this job: Be a key player in a growing team making a real difference in communities.
- Qualifications: Experience in social housing and strong people management skills required.
The predicted salary is between 63000 - 63000 £ per year.
Fulltime – permanent Monday – Friday. Pyramid Plus is a dynamic joint venture between A2Dominion and Mears Property Services, delivering high-quality repairs, maintenance, compliance, planned replacements, and fire risk assessment works. Serving over 23,500 homes, we complete more than 38,000 repairs, 1,000 void refurbishments, and install 600 kitchens and bathrooms each year. With a strong pipeline of upcoming projects, we’re entering an exciting phase of growth. This role offers the opportunity to be a key member of the senior management team, driving the successful delivery of our planning and customer service functions at the heart of our operations.
Role details
- Location: Ealing
- Salary: £63,000 per annum
- Hours: 42.5 hours per week
- Contract: Fulltime – permanent
Responsibilities
- Management of all aspects of operational and commercial delivery, overall contract performance in line with contractual commitments and agreed company & client protocols.
- Managing works to programme time frames, producing project documentation and reporting.
- Ensure compliance and adherence to health & safety regulations, Mears standard operating procedures, Mears values and quality assurance accreditations.
- Demonstrate, maintain and monitor the company’s commitment to best practice with legislation, codes of practice & good working practices relevant to all work activities.
- End-to-end management of capital works and high-risk properties across a range of occupied homes.
- Line management of supervisors, including performance reviews, one-to-ones, and daily briefings.
- Oversight of KPIs, reporting, and service delivery standards.
- Handling client queries and managing resident complaints effectively.
- Supporting and engaging operatives and branch teams to achieve high-quality outcomes.
Qualifications / What we’re looking for
- Experience in managing a Voids contract within the social housing sector.
- Experience in budget management.
- Experience in performance reporting.
- Experience in people management.
- Ability to provide evidence of contract performance and efficiency.
- Working technical knowledge of social housing repairs and maintenance.
- Full valid driving licence.
What we offer
- 25 days annual leave plus bank holidays
- Annual Mears Fun Day
- Volunteering Leave
- Staff benefits with Mears Rewards – discounts on groceries, holidays, eye tests, share save scheme, and more
- Family friendly policies
- Company Van, Fuel Card and Uniform
All our roles require candidates to have entitlement to work within the UK. Mears does not offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21, have held your licence for more than 3 months and have fewer than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. We are committed to fostering a diverse and inclusive environment where everyone can thrive. We are a Disability Confident employer, valuing individuality and equal opportunities for all. We support the Armed Forces Covenant and hold related recognition schemes. We invite applicants to share relevant background information during the application stages to help us understand diverse experiences. These questions are optional and will not impact your ability to apply.
Voids Manager in Ealing employer: Mears Group PLC
Contact Detail:
Mears Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Voids Manager in Ealing
✨Tip Number 1
Network like a pro! Reach out to your connections in the social housing sector and let them know you're on the hunt for a Voids Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of health & safety regulations and performance reporting. Be ready to discuss how you've managed void contracts in the past and how you can bring that experience to Pyramid Plus.
✨Tip Number 3
Showcase your people management skills! Think of examples where you've successfully led teams or handled client queries. This will demonstrate your ability to engage operatives and manage resident complaints effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Voids Manager in Ealing
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Voids Manager role. Highlight your experience in managing void contracts and any relevant achievements in the social housing sector. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to manage budgets, oversee KPIs, and handle client queries. Numbers speak volumes, so don’t shy away from sharing metrics!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started!
How to prepare for a job interview at Mears Group PLC
✨Know Your Stuff
Make sure you brush up on your knowledge of voids management and the social housing sector. Familiarise yourself with Pyramid Plus's projects and values, as well as any recent developments in the industry. This will show that you're genuinely interested and prepared.
✨Showcase Your Experience
Be ready to discuss your previous experience managing voids contracts. Prepare specific examples that highlight your skills in budget management, performance reporting, and people management. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Demonstrate Leadership Skills
As a Voids Manager, you'll be leading teams and managing supervisors. Be prepared to talk about your leadership style and how you've successfully engaged and supported your team in the past. Highlight any performance reviews or one-to-ones you've conducted.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the company's future projects, their approach to health and safety, or how they measure success in service delivery. It shows you're proactive and genuinely interested in the role.