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- Tasks: Join our Repairs and Maintenance team to deliver high-quality property services.
- Company: Pyramid Plus, a dynamic joint venture focused on community impact.
- Benefits: Enjoy 25 days leave, staff perks, and volunteering opportunities.
- Other info: Diverse and inclusive workplace with excellent career growth potential.
- Why this job: Be part of a growing team making a real difference in people's homes.
- Qualifications: Practical skills, customer service experience, and a UK driving licence required.
The predicted salary is between 37000 - 37000 £ per year.
Salary: 37,000 per annum
Contract Type: Permanent, Full-Time
Hours: 42.5 hours per week, Monday to Friday, 8:00am – 5:00pm
Pyramid Plus is a dynamic joint venture between A2Dominion and Mears Property Services, delivering high-quality repairs, maintenance, compliance, planned replacements, and fire risk assessment works. Serving over 23,500 homes, the company completes more than 38,000 repairs, 1,000 void refurbishments, and installs 600 kitchens and bathrooms each year. With a strong pipeline of upcoming projects, the organisation is entering an exciting phase of growth.
About The Role
We are seeking a skilled and dependable General Operative to join our Repairs and Maintenance team. This hands-on role requires practical ability, customer service, and teamwork to help maintain our properties to a high standard.
Role Responsibilities & Criteria
- Carry out mould washes
- Install fixtures such as curtains, blinds and door handles, drawing on basic maintenance experience and a keen eye for detail
- Carry out painting and decorating tasks, which require strong organisational skills and a sense of pride in presentation
- Fix leaking waste pipes and perform minor plumbing repairs, using practical know-how and a problem-solving mindset
- Replace light bulbs and check smoke alarms, showing a proactive approach and commitment to safety standards
- Support cleaning and waste collection duties (training provided), with flexibility and a willingness to learn new skills
- Work collaboratively within the Repairs and Maintenance team, where strong teamwork and reliability are essential
- Deliver excellent customer service across all tasks, maintaining a professional and customer-focused attitude
- Communicate effectively with colleagues and residents, using clear verbal communication and good interpersonal skills
- Make decisions and solve problems independently when needed, demonstrating confidence and initiative
- Maintain high standards of safety, quality and cost control, with a methodical and dependable approach to work
- UK full driving licence
Benefits We Can Offer You
- 25 days annual leave plus bank holidays
- Annual Mears Fun Day – a thank-you celebration organised by the Executive team for all hard work
- Volunteering leave – paid time to volunteer in the community as part of a social-value commitment
- Staff perks with Mears Rewards – discounts on groceries, holidays, eye-test vouchers, share-save scheme, and more
- Family-friendly policies
- Access to EAP counselling sessions
All our roles require candidates to have the entitlement to work within the UK, and Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21, have held your licence for over 3 months and have fewer than 9 points. Candidates should be aware that all our roles are subject to relevant background, identity and security checks before commencement of employment.
At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive. We are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS). We also hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is optional and will not impact your ability to apply.
General Operative in Ealing employer: Mears Group PLC
Contact Detail:
Mears Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Operative in Ealing
✨Tip Number 1
Get to know the company! Research Pyramid Plus and understand their values and projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for practical assessments! As a General Operative, you might face hands-on tests. Brush up on your maintenance skills and be ready to showcase your problem-solving abilities during the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the team at Pyramid Plus. Don’t miss out on this opportunity!
We think you need these skills to ace General Operative in Ealing
Some tips for your application 🫡
Show Your Practical Skills: When applying for the General Operative role, make sure to highlight any hands-on experience you have. We want to see your practical ability and how you've tackled similar tasks in the past, like maintenance or repairs.
Emphasise Teamwork: This role is all about collaboration, so don’t forget to mention your teamwork skills. Share examples of how you've worked well with others to achieve a common goal, as we value strong team players at StudySmarter.
Customer Service Matters: Since you'll be interacting with residents, it's crucial to showcase your customer service skills. Tell us about times when you've gone above and beyond to help someone, as we appreciate a customer-focused attitude.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves, so don’t hesitate!
How to prepare for a job interview at Mears Group PLC
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a General Operative. Familiarise yourself with tasks like mould washing, minor plumbing repairs, and painting. This will help you speak confidently about your relevant experience and how you can contribute to the team.
✨Showcase Your Customer Service Skills
Since this role involves interacting with residents, be prepared to discuss your customer service experience. Think of examples where you've gone above and beyond to help someone or resolved a conflict. This will demonstrate your commitment to maintaining a professional and customer-focused attitude.
✨Emphasise Teamwork and Reliability
Pyramid Plus values strong teamwork, so be ready to share examples of how you've worked effectively in a team. Highlight your reliability and how you support your colleagues, as this will show that you're a dependable addition to their Repairs and Maintenance team.
✨Prepare for Practical Questions
Expect some practical questions or scenarios during the interview. They might ask how you would handle a specific maintenance issue or prioritise tasks. Think through your problem-solving approach and be ready to explain your thought process clearly.