At a Glance
- Tasks: Manage contracts and ensure top-notch service delivery in social housing.
- Company: Join a national company with a mission to make a positive impact.
- Benefits: Enjoy 25 days leave, staff perks, and a supportive work environment.
- Other info: Diverse and inclusive workplace with excellent growth opportunities.
- Why this job: Make a real difference in communities while developing your career.
- Qualifications: Experience in contract management and responsive repairs is essential.
The predicted salary is between 61505 - 61505 £ per year.
A desire to make a positive difference wherever we operate has always been at the heart of our business. We started as a small maintenance contractor with a single van and now operate as a truly national company.
Key Responsibilities
- Management of all aspects of operational and commercial delivery, ensuring overall contract performance aligns with contractual commitments and agreed company & client protocols.
- Managing works to programme time frames, producing project deliverables.
- Ensure compliance with health & safety regulations, Mears standard operating procedures, values and quality assurance accreditations.
- End-to-end management of responsive repairs across a range of occupied homes.
- Line management of four supervisors, including performance reviews, one‑to‑ones and daily briefings.
- Oversight of KPIs, reporting and service delivery standards.
- Handling client queries and managing resident complaints effectively.
- Supporting and engaging operatives and branch teams to achieve high‑quality outcomes.
Qualifications & Experience
- Experience managing a contract within the social housing sector.
- Experience in responsive repairs.
- Experience in budget management.
- Experience in performance reporting.
- Experience in people management.
- Ability to provide evidence of contract performance and efficiency.
- Technical knowledge of social housing repairs and maintenance.
- Full valid UK driving licence.
What We Offer
- 25 days annual leave plus bank holidays.
- Annual Mears Fun Day.
- Volunteering leave to support community volunteering.
- Staff perks with Mears Rewards – discounts on groceries, holidays, eye test vouchers, shared‑save scheme.
- Family‑friendly policies.
- Company van, fuel card and uniform.
Important Information
- All roles require candidates to have the entitlement to work within the UK; Mears does not offer visa sponsorship.
- To drive a Mears vehicle, candidates must be aged over 21, have held their licence for over 3 months and have less than 9 points.
- All roles are subject to relevant Background, Identity & Security checks before commencement of employment.
Equal Opportunities
We are committed to fostering a diverse and inclusive environment where everyone can thrive. We are a Disability Confident employer and comply with the Armed Forces Covenant. We welcome applicants from all backgrounds and encourage the sharing of background information during the application stages, which is optional and will not impact the ability to apply.
Contract Manager in Dover employer: Mears Group PLC
Mears Group is an exceptional employer, dedicated to making a positive impact in the communities we serve. With a strong focus on employee well-being, we offer generous benefits such as 25 days of annual leave, volunteering opportunities, and a supportive work culture that prioritises family-friendly policies. Our commitment to professional growth ensures that employees have access to development opportunities, making Mears a rewarding place to build a meaningful career in the social housing sector.
