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- Tasks: Support the operational team with administration and ensure smooth service delivery.
- Company: Join Mears Group PLC, a leader in community-focused services.
- Benefits: Enjoy 25 days leave, a great pension scheme, and staff discounts.
- Why this job: Be part of a dedicated team making a real difference in the community.
- Qualifications: Strong IT skills and previous admin experience are essential.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
The predicted salary is between 22700 - 27000 £ per year.
Join to apply for the Administrator role at Mears Group PLC.
Contract: Full-time, Permanent
Hours: 42.5 hours per week, Monday – Friday, 8:00am-5:00pm
Salary: Up to £27,077.51 per annum
Location: Tower Hamlets
About the Role
We are looking for a confident and organised Administrator to join our dedicated team in Tower Hamlets. You will play a key role in supporting the operational team, ensuring smooth administration, accurate records, and excellent service delivery to residents, clients, and colleagues.
Responsibilities
- Provide administrative support to the Operational team and Partnering Manager.
- Engage with colleagues, residents, and external stakeholders professionally via phone and email.
- Raise and process orders, ensuring correct certification for each property.
- Maintain accurate paperwork, ensuring jobs are coded correctly and records are up to date.
- Produce reports for management, including profit percentages and performance updates.
- Build effective working relationships with supervisors, housing teams, and contractors to ensure efficient service delivery.
- Support the team with scheduling, record‑keeping, and general administration.
Role Criteria
- Strong IT skills, including Microsoft Office and job management systems.
- Good telephone manner.
- Excellent communication skills.
- Previous experience or background in administration.
- Background in repairs and maintenance.
- Experience in call handling.
Benefits
- 25 days annual leave plus bank holidays.
- Leading pension scheme.
- Annual Mears Fun Day – a massive thank you from the Executive team for all the hard work.
- Volunteering Leave – paid volunteering in the community.
- Staff perks with Mears Rewards – discounts of up to 10% on weekly groceries, holidays, eye test vouchers, Share Save scheme, plus much more.
- Family friendly policy.
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.
At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive. We are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.
Administrator in Dover employer: Mears Group PLC
Contact Detail:
Mears Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator in Dover
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for an Administrator role, and who knows? They might just have the inside scoop on opportunities at Mears Group or elsewhere.
✨Tip Number 2
Prepare for those interviews! Research common questions for administrative roles and practice your responses. We want you to shine when discussing your strong IT skills and previous experience in administration.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've maintained accurate records or improved processes in past roles. This will demonstrate your ability to support the operational team effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, if you need any help during the process, we’re here to support you every step of the way.
We think you need these skills to ace Administrator in Dover
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Administrator role. Highlight your relevant experience in administration, IT skills, and any background in repairs and maintenance. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your skills align with what we’re looking for. Keep it professional but let your personality show through.
Showcase Your Communication Skills: Since you'll be engaging with colleagues and residents, it's important to demonstrate your excellent communication skills. Whether it's in your CV or cover letter, make sure to highlight your ability to communicate effectively via phone and email.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we’re here to support you every step of the way!
How to prepare for a job interview at Mears Group PLC
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Administrator role at Mears Group. Familiarise yourself with the responsibilities listed in the job description, such as providing administrative support and maintaining accurate records. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Show Off Your IT Skills
Since strong IT skills are crucial for this position, be prepared to discuss your experience with Microsoft Office and any job management systems you've used. You might even want to mention specific tasks you've accomplished using these tools, as it shows you're ready to hit the ground running.
✨Practice Your Communication Skills
As an Administrator, you'll need to engage with colleagues and external stakeholders professionally. Practise answering common interview questions clearly and confidently. You could even role-play with a friend to simulate the interview environment and improve your telephone manner.
✨Prepare Questions for Them
Interviews are a two-way street, so think of some insightful questions to ask your interviewers. This could be about the team dynamics, the challenges they face, or how success is measured in the role. It shows you're genuinely interested in the position and helps you assess if it's the right fit for you.
