At a Glance
- Tasks: Provide front-line support and ensure customer satisfaction in social housing.
- Company: Mears Group PLC, a supportive team focused on community engagement.
- Benefits: Company van, 25 days annual leave, and volunteering opportunities.
- Other info: Join a team that values customer insights and community impact.
- Why this job: Make a real difference in residents' lives while gaining valuable experience.
- Qualifications: Valid UK driving licence and experience in a similar role.
The predicted salary is between 25000 - 32000 € per year.
Mears Group PLC is seeking a full-time Customer Liaison Officer in Rotherham. The role involves providing front-line support in the social housing sector, ensuring customer satisfaction, managing appointments, and engaging residents effectively.
A valid UK driving licence and experience in a similar environment are required.
The position offers benefits including a company van, 25 days annual leave, and opportunities for volunteering.
Join a supportive team that values community engagement and customer insights.
Customer Liaison Specialist - Social Housing employer: Mears Group PLC
Mears Group PLC is an excellent employer, offering a supportive work culture that prioritises community engagement and customer satisfaction. Employees benefit from a generous package including a company van, 25 days of annual leave, and opportunities for volunteering, all while working in a role that fosters personal and professional growth in the social housing sector.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Liaison Specialist - Social Housing
✨Tip Number 1
Network like a pro! Reach out to people in the social housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Mears Group PLC and understand their values and mission. Think about how your experience aligns with their goals, especially in customer satisfaction and community engagement.
✨Tip Number 3
Showcase your skills! When you get the chance to meet potential employers, highlight your experience in managing appointments and engaging with residents. Use real-life examples to demonstrate how you've made a difference in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to reach out directly.
We think you need these skills to ace Customer Liaison Specialist - Social Housing
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in social housing and customer service. We want to see how your skills align with the role of Customer Liaison Specialist, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in social housing and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Showcase Your Communication Skills:As a Customer Liaison Specialist, communication is key. In your application, highlight any experiences where you’ve effectively engaged with customers or resolved issues. We’re looking for someone who can connect with residents and make their experience better!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the other great opportunities we have available!
How to prepare for a job interview at Mears Group PLC
✨Know Your Stuff
Before the interview, make sure you understand the social housing sector and Mears Group PLC's role in it. Brush up on key terms and recent developments in the industry so you can speak confidently about how your experience aligns with their needs.
✨Showcase Your Customer Skills
As a Customer Liaison Specialist, your ability to engage with residents is crucial. Prepare examples from your past experiences where you've successfully managed customer relationships or resolved issues. This will demonstrate your capability to ensure customer satisfaction.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing appointments or dealing with difficult customers. Think through potential scenarios beforehand and outline your approach to show your problem-solving skills and adaptability.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics, community engagement initiatives, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
