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For Companies At a Glance
- Tasks: Lead and motivate a team while ensuring excellent service delivery to the community.
- Company: Join Mears, a trusted partner of North Lanarkshire Council.
- Benefits: Competitive salary, car allowance, 25 days leave, and more.
- Why this job: Make a real difference in the community while developing your leadership skills.
- Qualifications: Trade background, experience in building maintenance, and strong communication skills.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 63031 - 88243 £ per year.
Annual salary: up to £63,031.03, plus £4,800 car allowance and a range of company benefits.
Location: Coatbridge. Contract Type: Full‑time, permanent. Working hours: 08:00–16:30.
About the Role
The General Manager will provide effective leadership and demonstrate a strong approach to mentoring and motivating staff within the branch team. They will set a clear direction for the contracts, lead by example and develop sustainable client and stakeholder relationships. The role is part of Mears' partnership with North Lanarkshire Council to deliver excellent services to residents and community training benefits.
Responsibilities
- Ensure the customer experience is central to all activities and embedded in all stakeholders of the contract.
- Follow appropriate training to fully understand the business operating systems, ensuring compliant cost control and efficient operational performance.
- Review, monitor and control branch/contract performance to ensure delivery of P&L is in line with or exceeding agreed budget levels.
- Demonstrate control over all business governance, risk management processes and adherence to delegated authorities.
- Ensure compliance with health & safety regulations.
- Undertake monthly joint health & safety visits with the H&S team.
- Embed company values and procedures through the principles of the Mears Red Thread.
- Monitor work and staff through monthly branch/contract meetings, annual appraisals and annual staff surveys.
Key Criteria
- Must have a trade background.
- Experience in building maintenance and refurbishment.
- Ability to effectively utilise a range of software programmes.
- Excellent communication skills at all levels, both verbal and written.
- Strong understanding of the principles of contract and project management.
- Effectively manage, support and resolve personnel issues.
- Experience of effectively leading and managing a team.
- Having a genuine understanding of industry and service delivery to a full range of clients.
- IT literate; utilising Microsoft packages.
Benefits
25 days annual leave plus
General Manager - DMC in Coatbridge employer: Mears Group PLC
Contact Detail:
Mears Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - DMC in Coatbridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a General Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Make sure you can articulate how your experience aligns with their mission, especially in delivering excellent services to the community. Show them you’re not just another candidate!
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you’ve motivated teams and managed projects effectively. Highlight your trade background and how it’s shaped your approach to managing contracts and client relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace General Manager - DMC in Coatbridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the General Manager role. Highlight your leadership experience and any relevant trade background. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how you can contribute to our mission at Mears. Keep it engaging and personal.
Showcase Your Communication Skills: Since excellent communication is key, make sure your written application reflects this. Use clear language and structure your thoughts logically. We love a well-organised application!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Mears Group PLC
✨Know Your Stuff
Make sure you understand the ins and outs of the General Manager role. Familiarise yourself with Mears' values and how they align with your own leadership style. Brush up on your knowledge of building maintenance and refurbishment, as well as the software programmes mentioned in the job description.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in mentoring and motivating teams. Think about specific situations where you've led by example or resolved personnel issues effectively. This will demonstrate your ability to manage and support staff, which is crucial for this role.
✨Emphasise Customer Experience
Since the customer experience is central to the role, be ready to discuss how you've previously ensured client satisfaction. Share any strategies you've implemented to enhance service delivery and build strong relationships with stakeholders.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Prepare for scenarios related to contract performance, health & safety compliance, and risk management. Practising your responses will help you feel more confident during the interview.
