Customer Success & Community Impact Leader in Coatbridge

Customer Success & Community Impact Leader in Coatbridge

Coatbridge Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Mears Group PLC

At a Glance

  • Tasks: Lead customer success and drive community initiatives in North Lanarkshire.
  • Company: Mears Group PLC, dedicated to making a positive community impact.
  • Benefits: Competitive salary, opportunities for community engagement, and career development.
  • Other info: Join a passionate team focused on social value projects.
  • Why this job: Make a real difference in the community while enhancing customer experiences.
  • Qualifications: Strong communication skills and experience in line management.

The predicted salary is between 30000 - 40000 Β£ per year.

Mears Group PLC is seeking a Customer Success & Community Impact Manager in Coatbridge to lead customer outcomes and drive community initiatives across North Lanarkshire. You will manage an administration team, handle complaints, and partner with charities and community groups to deliver social value projects.

The role requires:

  • Strong communication skills
  • Line management experience
  • The ability to build lasting stakeholder relationships
  • Coordinating fundraising and community engagement

Customer Success & Community Impact Leader in Coatbridge employer: Mears Group PLC

Mears Group PLC is an exceptional employer located in Leeds, offering a dynamic work environment where collaboration and innovation thrive. Employees benefit from a full-time, permanent contract, competitive remuneration, and opportunities for professional growth within a supportive team culture that values customer service excellence. Join us to be part of a company that prioritises employee development and fosters a sense of community.

Mears Group PLC

Contact Details:

Mears Group PLC Recruitment Team

We think you need these skills to ace Customer Success & Community Impact Leader in Coatbridge

Customer Success Management
Community Engagement
Stakeholder Relationship Building
Line Management
Complaint Handling
Project Coordination
Fundraising