At a Glance
- Tasks: Deliver high-quality repairs across various trades in residents' homes.
- Company: Join MPS, part of the Mears Group, a leader in estate management.
- Benefits: Enjoy 25 days leave, a company van, and staff perks.
- Why this job: Make a real difference in people's lives while honing your skills.
- Qualifications: Experience in domestic repairs and a full UK driving licence required.
- Other info: Dynamic role with opportunities for community volunteering and career growth.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Contract: Full Time Permanent
Salary: up to ÂŁ35,278.74 per annum, plus company van & fuel card
Hours: 42.5 hours per week (8‑5 Monday‑Friday)
Location: West London
Company: MPS, part of the Mears Group, offering partnership solutions and expertise in estate management and property maintenance.
About the Role
We’re on the lookout for a talented and versatile Multi‑Skilled Operative to join our team, supporting a busy responsive repairs contract in the London Borough of Ealing. This dynamic, hands‑on role involves delivering high‑quality repairs and maintenance across a range of trades to ensure residents’ homes are safe, functional, and well cared for. You’ll respond to day‑to‑day repair requests covering carpentry, plumbing, plastering, tiling and more, while maintaining excellent customer service.
Duties
- Carry out day‑to‑day responsive repairs across void social housing properties
- Replace or repair skirting boards, architraves, and internal door frames
- Install and adjust kitchen units, worktops, and cupboard doors
- Repair or replace internal doors, handles, locks, and hinges
- Identify and fix minor plumbing issues such as leaks, dripping taps, and blocked sinks
- Carry out patch plastering and make good damaged walls or ceilings
- Complete wall and floor tiling repairs, including grouting and sealing
- Paint and decorate to a professional finish following repair works
- Ensure all repairs are completed safely, efficiently, and to a high standard
- Work in occupied properties with sensitivity to residents’ needs and privacy
- Participate in out‑of‑hours emergency repair rota as required
- Report any further works, safeguarding concerns, or property issues beyond scope
- Deliver excellent customer service while working in residents' homes
- Accurately record job details, materials used, and completion notes using handheld devices or job sheets
- Maintain tools, equipment, and company vehicle in good working order
- Manage daily workload efficiently to meet service level targets
Role Criteria
- Proven experience in domestic repairs and maintenance across multiple trades (carpentry, plumbing, plastering, tiling, decorating)
- Full UK driving licence
- Ability to work independently and manage workload effectively
- Strong fault‑finding and problem‑solving skills
- Excellent customer service skills, with experience working in occupied homes
- Good understanding of health and safety regulations and safe working practices
- Ability to use handheld devices or job management systems to record work
- Willingness to participate in out‑of‑hours emergency rota
Benefits We Can Offer
- 25 days annual leave plus bank holidays
- Annual Mears Fun Day for all employees
- Volunteering leave to undertake paid community volunteering
- Staff perks via Mears Rewards (discounts up to 10% on groceries, holidays, eye tests, share‑save scheme, etc.)
- Family‑friendly policies
- Company van, fuel card, and uniform
All our roles require candidates to have the entitlement to work within the UK; Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21, have held your licence for over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant background, identity & security checks before commencement of employment.
At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive. We are a Disability Confident employer and value equity, inclusion and equal opportunity for all. We proudly support the Armed Forces Covenant and hold a Gold Award in the Defence Employer Recognition Scheme.
Multi Skilled Operative in Cannock employer: Mears Group PLC
Contact Detail:
Mears Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi Skilled Operative in Cannock
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on MPS and the Mears Group. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Show off your skills! Be ready to discuss specific examples of your past work in carpentry, plumbing, or any other trade. We want to hear about how you've tackled challenges and delivered excellent customer service.
✨Tip Number 3
Practice makes perfect! Run through common interview questions with a friend or family member. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at MPS. Don’t miss out on this opportunity!
We think you need these skills to ace Multi Skilled Operative in Cannock
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience in all the trades mentioned in the job description. We want to see how versatile you are, so don’t hold back on showcasing your carpentry, plumbing, and plastering skills!
Tailor Your Application: Take a moment to customise your application for this role. Use keywords from the job description to demonstrate that you understand what we’re looking for. It’ll make your application stand out to us!
Customer Service Matters: Since this role involves working in residents' homes, emphasise your customer service experience. We value candidates who can maintain a friendly and professional attitude while delivering high-quality repairs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right place and helps us keep track of all applicants efficiently!
How to prepare for a job interview at Mears Group PLC
✨Know Your Trades
Make sure you brush up on your skills across carpentry, plumbing, plastering, and tiling. Be ready to discuss specific examples of repairs you've completed in the past, as this will show your hands-on experience and versatility.
✨Customer Service Matters
Since you'll be working in residents' homes, it's crucial to demonstrate your excellent customer service skills. Think of a time when you went above and beyond for a customer and be prepared to share that story during the interview.
✨Health and Safety First
Familiarise yourself with health and safety regulations relevant to property maintenance. Be ready to discuss how you ensure safe working practices, especially when working in occupied properties.
✨Show Your Problem-Solving Skills
Prepare to talk about how you approach fault-finding and problem-solving. Have a couple of scenarios in mind where you successfully identified and fixed issues, as this will highlight your ability to manage challenges effectively.