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For Companies At a Glance
- Tasks: Support the team with quotes, reports, invoices, and general admin tasks.
- Company: Join Mears, a company dedicated to developing the next generation of talent.
- Benefits: Enjoy 25 days annual leave, employee perks, and a fun annual day out!
- Why this job: Gain hands-on experience in Facilities Management while working in a friendly team.
- Qualifications: Functional skills in Math and English; strong communication skills required.
- Other info: This is a one-year apprenticeship with opportunities for career growth.
Job Description
Annual salary: up to £26,984.10
Business Support Apprentice
Dundee/Angus
1 year apprenticeship
Salary – £7.55 per hour
Apprenticeships are an underpinning part of Mears’ philosophy; we are committed to developing the next generation of our workforce, many of our most senior people started their working life as an apprentice. Whether you are fresh out of school or college or looking for a complete career change, Mears can offer you a great foundation to your future career and beyond.
About the role
During your apprenticeship within the Dundee/Angus branch your main duties will be supporting the team with quotations, viewing reports, downloading, and updating invoices, involved in meeting minutes, moving jobs through on MCM, ensuring all documents are up to date on MCM and general administration office work. Another part of the role will be learning the rest of Facilities Management, seeing what hard and soft services do. We will encourage you to get involved in projects.
Accountabilities:
* Receiving inbound calls from customers/service users
* Sending and responding to email communication
* Logging and investigating repairs.
* Completing assignments – apprenticeship. (2 hours a day provided towards working on assignments)
* These assignments will be customer service based and will often where possible relate to the work they are currently doing within their job role.
Working Hours:
Monday to Friday – 40 Hours Per Week
Role Criteria:
* Functional skills in both Math’s and English
* The ability to learn and develop a thorough knowledge of the skills, technology and safety procedures required to carry out the full range of tasks
* Strong communication skills
* The ability to understand and interpret work instructions
* Be able to establish and maintain good customer/client relationships
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship
Benefits we can offer you
* 25 days annual leave
* Cycle to work scheme
* Sharesave – a simple way of saving money direct from your salary for 3 years, in order to buy Mears Group shares at a price that is fixed and discounted at the outset.
* Eye Test Vouchers
* Employee Assistance Programme
* Mears Fun Day – Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Previous years include, Alton Towers, Drayton Manor etc.
* Staff perks with Mears Rewards – discounts of up to 10% on coffee, weekly groceries, holidays, the list is endless.
* Be part of a friendly and dedicated team
* Volunteering Leave – Mears supports employees to undertake volunteering in the community, in support of our social value commitment.
* Use and access to the latest technology
Apply below or to discuss your application further; contact:
Beth Dunford (beth.dunford@mearsgroup.co.uk)
Mears Group is a disability confident employer and recognise our people as our greatest asset, we Hire Individuality, recognising and valuing everyone is individual and ensuring equal access to opportunities for all regardless of social economic background or individual make up.
To drive a Mears vehicle, you must be aged over 21 have held your license over 3 months and have less than 9 points.
Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment.
Closing date for applications:31 March 2025
Business Support Apprentice employer: Mears Group PLC
Contact Detail:
Mears Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Apprentice
✨Tip Number 1
Familiarize yourself with the key responsibilities of the Business Support Apprentice role. Understanding tasks like handling customer inquiries and managing documentation will help you demonstrate your readiness during the interview.
✨Tip Number 2
Showcase your communication skills by practicing how to effectively respond to customer queries. You might even want to role-play common scenarios to build your confidence in handling calls and emails.
✨Tip Number 3
Research Mears Group and their commitment to apprenticeships. Being able to discuss their values and how they align with your career goals can set you apart from other candidates.
✨Tip Number 4
Prepare questions to ask during your interview about the apprenticeship program and potential projects you could be involved in. This shows your enthusiasm and willingness to learn.
We think you need these skills to ace Business Support Apprentice
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Business Support Apprentice position. Make sure you understand the key responsibilities and accountabilities, as this will help you tailor your application.
Highlight Relevant Skills: In your CV and cover letter, emphasize your functional skills in Math and English, as well as your strong communication abilities. Provide examples of how you've demonstrated these skills in previous experiences.
Show Enthusiasm for Learning: Express your eagerness to learn and develop within the role. Mention any relevant coursework or projects that showcase your ability to adapt and grow in a professional environment.
Personalize Your Application: Address your application to the hiring manager, Beth Dunford, if possible. A personalized touch can make your application stand out and show that you are genuinely interested in the position.
How to prepare for a job interview at Mears Group PLC
✨Show Your Enthusiasm for Learning
As an apprentice, your eagerness to learn is crucial. Be sure to express your excitement about the opportunity to develop new skills and gain knowledge in business support and facilities management.
✨Demonstrate Strong Communication Skills
Since the role involves customer interaction and teamwork, highlight your communication abilities. Share examples of how you've effectively communicated in past experiences, whether in school or previous jobs.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios, as well as your understanding of administrative tasks. Practice your responses to ensure you can articulate your thoughts clearly during the interview.
✨Research Mears Group
Familiarize yourself with Mears Group's values and mission. Understanding their commitment to developing apprentices and their community involvement will help you align your answers with their philosophy during the interview.
