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- Tasks: Enhance community engagement and ensure customer satisfaction on retrofit projects.
- Company: Leading home improvement company in Broadstairs with a focus on community.
- Benefits: 25 days annual leave and a company van for work travel.
- Why this job: Make a real difference in your community while developing your customer service skills.
- Qualifications: Strong communication and organisational skills are a must.
- Other info: Join a dynamic team dedicated to improving homes and communities.
The predicted salary is between 36000 - 60000 £ per year.
A leading home improvement company in Broadstairs is looking for a Resident Liaison Officer to enhance community engagement through exceptional customer service on SHDF retrofit projects. The candidate will be responsible for coordinating customer interactions to ensure satisfaction and successful project delivery. Strong communication and organizational skills are essential.
The role includes benefits such as 25 days of annual leave and a company van.
Resident Liaison – Social Housing Retrofit (Company Van) in Broadstairs employer: Mears Group PLC
Contact Detail:
Mears Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison – Social Housing Retrofit (Company Van) in Broadstairs
✨Tip Number 1
Get to know the company inside out! Research their projects, values, and community engagement efforts. This will help you tailor your conversations and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your communication skills! As a Resident Liaison Officer, you'll need to connect with residents and ensure their satisfaction. Role-play scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 3
Network like a pro! Attend local events or join online forums related to social housing and community engagement. Building connections can lead to valuable insights and even job opportunities that might not be advertised.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to submit your application and stand out from the crowd. Plus, it shows you're serious about joining our team and making a difference in the community.
We think you need these skills to ace Resident Liaison – Social Housing Retrofit (Company Van) in Broadstairs
Some tips for your application 🫡
Show Your Communication Skills: As a Resident Liaison Officer, strong communication is key. Make sure your written application highlights your ability to engage with customers effectively. Use clear and concise language to demonstrate how you can enhance community engagement.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the job description. Mention specific experiences that relate to customer service and project delivery in social housing. We want to see how you fit into our vision!
Highlight Organisational Skills: This role requires excellent organisational skills, so be sure to showcase any relevant experience. Whether it’s managing multiple projects or coordinating customer interactions, let us know how you keep everything running smoothly.
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your details and get to know you better. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Mears Group PLC
✨Know the Company Inside Out
Before your interview, do some homework on the home improvement company. Understand their values, recent projects, and community engagement initiatives. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Resident Liaison Officer, strong communication is key. Prepare examples of how you've successfully engaged with customers or resolved conflicts in the past. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Organisational Skills Matter
Since the role involves coordinating customer interactions, be ready to discuss how you manage your time and tasks. Bring up specific tools or methods you use to stay organised, as this will demonstrate your ability to handle multiple responsibilities effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the company's approach to community engagement or how they measure customer satisfaction. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
