Mobilisation Project Lead in Birmingham

Annual salary: £45,000 + £4,800 car allowance

Contract: Permanent, 42.5 hours per week, Monday to Friday

Location / Coverage: Home‑based role. Candidates must live in either Milton Keynes or the South East, with coverage across both regions and nationwide travel required depending on business needs.

Why Join Mears? This is a newly created, high‑impact role that supports national contract growth, offering the opportunity to work on high‑profile housing maintenance mobilisations. It comes with a strong employment package, including a car allowance, enhanced pension, private medical cover, and generous annual leave, and is based within a collaborative, values‑led organisation with a strong focus on customers and the communities it serves.

About The Role: Due to continued success and growth within our Housing Maintenance division, we are recruiting for a brand‑new Mobilisation Project Lead to support the delivery of new contract mobilisations. This role is ideal for a highly organised and methodical professional who can engage confidently with internal and external stakeholders to ensure the smooth mobilisation and transition of new business. As one of the primary contacts for new clients, you will represent Mears to a high standard, demonstrating excellent communication skills and a strong customer‑focused approach. You will take ownership of all aspects of mobilisation activity, ensuring operational and commercial risks are mitigated and that services are fully prepared for a successful “go‑live”. Following mobilisation, you will oversee the transition into business as usual, ensuring all commitments, standard operating procedures, and KPIs are embedded and performing as expected. Alongside mobilisation delivery, the role includes an assurance function, overseeing and managing the quality of standard operating procedure documentation across the division. This role will involve regular travel to site and client locations across the UK.

Key Responsibilities:

• Review bid submissions and convert them into detailed mobilisation plans
• Understand and interpret contractual obligations to ensure compliant service delivery
• Apply project management methodologies to manage the end‑to‑end mobilisation process
• Identify and allocate mobilisation actions, roles, and responsibilities
• Attend client meetings and workshops (on site and via MS Teams) as required
• Prepare and manage contract and site‑specific risk registers
• Work collaboratively with customer service and training teams across Mears specialist areas to deliver guidance and training
• Produce regular internal reports highlighting risks, issues, and opportunities
• Oversee and quality‑review standard operating procedures, including Business Continuity and Contract Compliance Plans
• Review and track delivery of bid commitments throughout the contract lifecycle

Essential Criteria:

Technical Knowledge & Experience:

• Strong knowledge of contracts, repairs and maintenance
• Relevant experience in a similar role, with a solid understanding of maintenance and project‑oriented work
• Experience in working with social housing providers/landlords
• Proven experience delivering and/or mobilising housing maintenance contracts
• Demonstrated success in contract mobilisation
• Experience planning and delivering change management initiatives

Leadership & People Management:

• Strong leadership, motivational and people management skills
• Customer‑ and client‑focused approach, with the ability to confidently direct and support people

Communication & Stakeholder Management:

• Clear and effective communicator at all levels
• Strong written and verbal communication skills
• Strong customer focus with a commitment to service excellence

Organisation & Delivery:

• Excellent organisational and time management skills
• Methodical, organised and well prepared, with the ability to manage competing priorities

IT & Reporting:

• Confident IT user, particularly Microsoft Office, with the ability to produce reports and documentation
• Good knowledge of contractor job management systems to support process design

Benefits We Can Offer You:

• 25 days annual leave plus bank holidays
• Buy and sell annual leave
• Car allowance of £4,800 per annum
• Pension scheme: 5% employee / 8.5% employer
• 3x salary life assurance
• Family private medical cover
• Annual Mears Fun Day
• Paid volunteering leave to support community initiatives
• Mears Rewards platform (discounts on groceries, holidays, eye care, sharesave scheme and more)
• Family‑friendly policies

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive; we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. The questions are optional and will not impact your ability to apply.