Head of Social Housing Operations - Repairs & Voids in Birmingham
Head of Social Housing Operations - Repairs & Voids

Head of Social Housing Operations - Repairs & Voids in Birmingham

Birmingham Full-Time 50000 - 65000 £ / year (est.) No home office possible
Mears Group PLC

At a Glance

  • Tasks: Lead repairs and maintenance operations for a major partnership with Birmingham City Council.
  • Company: A leading facilities management company focused on social housing.
  • Benefits: Full-time permanent role with opportunities for career advancement.
  • Why this job: Make a real difference in enhancing customer experience and operational efficiency.
  • Qualifications: Senior operational experience in social housing and strong leadership skills.
  • Other info: Submit expressions of interest before formal recruitment opens.

The predicted salary is between 50000 - 65000 £ per year.

A leading facilities management company is seeking a Head of Operations to lead the delivery of repairs and maintenance contracts for a major partnership with Birmingham City Council. The ideal candidate will have senior operational experience in social housing, strong commercial and leadership skills, and a track record of performance improvements. This full-time permanent role aims to enhance customer experience and operational efficiency across multiple teams. Interested candidates should submit expressions of interest ahead of formal recruitment opening.

Head of Social Housing Operations - Repairs & Voids in Birmingham employer: Mears Group PLC

As a leading facilities management company, we pride ourselves on fostering a collaborative and inclusive work culture that prioritises employee development and well-being. Our Birmingham location offers unique opportunities to engage with the community through impactful social housing projects, while our commitment to performance improvement ensures that you will be part of a dynamic team dedicated to enhancing customer experience and operational efficiency. Join us to make a meaningful difference in the lives of residents and advance your career in a supportive environment.
Mears Group PLC

Contact Detail:

Mears Group PLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Social Housing Operations - Repairs & Voids in Birmingham

✨Tip Number 1

Network like a pro! Reach out to your connections in the social housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on openings or can put in a good word for you.

✨Tip Number 2

Showcase your leadership skills! When you get the chance to chat with potential employers, highlight your experience in leading teams and driving performance improvements. Share specific examples that demonstrate how you've enhanced customer experience in previous roles.

✨Tip Number 3

Stay proactive! Don’t wait for job postings to appear. Express your interest directly through our website and let us know why you’d be a great fit for the Head of Operations role. A little initiative goes a long way!

✨Tip Number 4

Prepare for interviews by brushing up on industry trends and challenges in social housing. Being knowledgeable about current issues will not only impress interviewers but also show that you're genuinely passionate about making a difference in the sector.

We think you need these skills to ace Head of Social Housing Operations - Repairs & Voids in Birmingham

Senior Operational Experience
Social Housing Knowledge
Commercial Skills
Leadership Skills
Performance Improvement
Customer Experience Enhancement
Operational Efficiency
Team Management

Some tips for your application 🫡

Show Your Experience: Make sure to highlight your senior operational experience in social housing. We want to see how your background aligns with the role, so don’t hold back on sharing specific examples of your achievements in repairs and maintenance.

Demonstrate Leadership Skills: We’re looking for someone with strong leadership skills, so be sure to showcase your ability to lead teams effectively. Share stories that illustrate how you’ve motivated and guided teams to improve performance and customer satisfaction.

Focus on Commercial Acumen: Since this role involves a major partnership with Birmingham City Council, it’s crucial to demonstrate your commercial skills. Talk about how you’ve managed budgets or improved operational efficiency in previous roles to show us you can handle the financial aspects of the job.

Apply Through Our Website: When you're ready to submit your expression of interest, make sure to do it through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves!

How to prepare for a job interview at Mears Group PLC

✨Know Your Stuff

Make sure you brush up on your knowledge of social housing operations, especially in relation to repairs and maintenance. Familiarise yourself with Birmingham City Council's current initiatives and challenges in this area, as it will show your genuine interest and understanding of the role.

✨Showcase Your Leadership Skills

Prepare examples that highlight your leadership experience and how you've successfully managed teams in the past. Think about specific situations where you improved performance or customer experience, as these will resonate well with the interviewers.

✨Be Commercially Savvy

Understand the financial aspects of managing operations in social housing. Be ready to discuss how you've driven cost efficiencies or improved profitability in previous roles. This will demonstrate your ability to balance operational excellence with commercial viability.

✨Ask Insightful Questions

Prepare thoughtful questions about the company's vision for social housing operations and how they measure success. This not only shows your enthusiasm for the role but also helps you gauge if the company aligns with your values and career goals.

Head of Social Housing Operations - Repairs & Voids in Birmingham
Mears Group PLC
Location: Birmingham

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>