At a Glance
- Tasks: Lead a team to ensure top-notch tenancy services and resolve escalations.
- Company: Join Mears Group PLC, a leader in tenancy and service delivery.
- Benefits: Enjoy competitive pay, career development, and a supportive work environment.
- Other info: Dynamic office setting with opportunities for personal and professional growth.
- Why this job: Make a real difference in customer care while developing your leadership skills.
- Qualifications: Supervisory experience and strong communication skills are essential.
The predicted salary is between 35000 - 45000 £ per year.
Mears Group PLC is seeking a Senior Advisor to join the In Tenancy and Move Outs team in Basingstoke.
This office-based role focuses on guiding a team, resolving escalations, and ensuring high service standards in tenancy services.
The position supports delivery of performance targets while upholding customer care and compliance.
The role requires supervisory experience, strong communication, and effective workload management.
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We think you need these skills to ace Senior Advisor, Tenancy & Service Delivery in Basingstoke
Supervisory Experience
Customer Care
Compliance Knowledge
Performance Management
Escalation Resolution
Team Leadership
Effective Communication
