At a Glance
- Tasks: Enhance daily life by delivering engaging activities that promote wellbeing and social interaction.
- Company: Luxury care facility in Newton Mearns, part of a family-owned care provider.
- Benefits: £12.71 per hour, 30 hours per week, paid PVG, pension, uniform, and 5.6 weeks annual leave.
- Other info: Training provided; open to both experienced candidates and those new to care.
- Why this job: Make a real difference in the lives of older people while developing your career in care.
- Qualifications: Creative, organised, strong communication skills, and a genuine interest in supporting older people.
The predicted salary is between 12.71 - 12.71 £ per hour.
Our purpose built, luxury 67-bed care facility is located in the charming town of Newton Mearns, East Renfrewshire. We are proud to provide a range of services which includes Residential, Nursing, Dementia, Respite & Palliative Care.
£12.71 per hour
Contracted to 30 hours per week
Paid PVG, pension, uniform provided
5.6 weeks annual leave (based on a full time contract)
Role Overview
As Lifestyle Coordinator, you will play a key role in enhancing daily life by delivering engaging, meaningful and person centred activities that promote wellbeing, independence and social interaction. You will plan and deliver a varied programme of group and one to one activities, tailored to individual interests, abilities and care needs. Building strong relationships is essential, enabling a clear understanding of preferences and supporting inclusive participation for all individuals, including those living with dementia. Working as part of the wider team, the role contributes to a positive and stimulating environment where individuals feel valued, active and connected. This role is open to both experienced candidates and those new to care, with training and support provided to help you develop in the role.
What We Are Looking For
- A creative, organised and enthusiastic approach
- Strong communication and interpersonal skills
- Ability to plan and deliver engaging activities
- A genuine interest in supporting older people
- Ability to work both independently and as part of a team
- Previous experience in activities or a similar role is beneficial, however candidates with transferable skills from roles such as hospitality, events, childcare or community work are encouraged to apply
About us
Mearns View Care Home is part of Care Concern Group, a family owned, market leading care provider with a strong and growing presence across the United Kingdom. We are committed to delivering high quality care and developing supportive, rewarding workplaces where our teams can thrive. Our five core values Trust|Respect|Passion|Kindness|Inclusivity are at the heart of everything we do, shaping the care we deliver and the environments we create. If you share these values and want to build or develop your career in care, we would love to hear from you.
Bank Lifestyle Coordinator employer: Mearns View Care Home
Mearns View Care Home offers a nurturing and supportive environment for its employees, where creativity and compassion are celebrated. Located in the picturesque Newton Mearns, our luxury care facility not only provides competitive pay and generous leave but also fosters personal and professional growth through comprehensive training and development opportunities. Join us to make a meaningful impact in the lives of our residents while being part of a team that values trust, respect, passion, kindness, and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Bank Lifestyle Coordinator
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Mearns View Care Home. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Mearns View Care Home before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Bank Lifestyle Coordinator
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Mearns View Care Home:Your cover letter is your chance to shine! Tell us why you want to work at Mearns View Care Home specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Mearns View Care Home!
How to prepare for a job interview at Mearns View Care Home
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
