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- Tasks: Manage a creative hub, ensuring smooth operations and community engagement.
- Company: Meanwhile Creative transforms unused spaces into vibrant workspaces for creative businesses.
- Benefits: Enjoy flexible hours, bonuses, 21 days holiday, and professional development opportunities.
- Other info: Located in Norwich City Centre, this role offers a unique chance to shape a creative environment.
- Why this job: Join a dynamic team supporting diverse creatives in a thriving community atmosphere.
- Qualifications: 3+ years in administration or management; strong organisational and communication skills required.
The predicted salary is between 27000 - 30000 £ per year.
Founded in 2012, Meanwhile Creative supports the creative minds of Bristol, Cardiff, Manchester and Norwich by establishing lively places to work. We repurpose dormant, unloved commercial property and land for use as flexible, affordable workspace for the country’s burgeoning creative businesses. All in all, our projects currently support more than 500 creative businesses and start-ups, ranging from jewellers, artists, carpenters, therapists, graphic designers, musicians, architects and personal care businesses, along with everything in between.
In recent years, the business focus has shifted to repurposing shipping containers as studio and office spaces, with the aim to provide start-up workspace for small independent makers, creatives and businesses. Our container projects are filled with diverse, like-minded people striving to turn their passion into an income, often serving as a launch pad for a new business concept.
We are seeking an enthusiastic Community & Site Manager to join us at an exciting time to manage and run our new shipping container creative hub at Bromley Yard, Manchester. Situated a short walk from Manchester Victoria railway station, Bromley Yard will eventually house around 250 converted shipping containers (delivered in three phases), designed in blocks with pedestrianised lanes, attractive breakout and green spaces to maximise functionality, fluidity and user enjoyment. The first phase is scheduled to launch this Autumn with a total of 85 container units.
This is an exciting opportunity for someone looking to develop and grow their skillset as the site expands.
The role
Facilities Management
- Daily management of Bromley Yard’s site (phase 1: 85 Container Units)
- Ensure all statutory health and safety requirements are adhered to along with weekly checks, risk assessments and regular site monitoring
- Identifying and arranging site repairs and general maintenance as and when needed
- Keep the site looking clean and orderly at all times, including monitoring weekly refuse collections
- Plan and manage contractors for seasonal maintenance, e.g. gritting in winter and weeding in summer
Administration
- Record management of the tenancy cycle: draft, file and update all licence agreements, invoicing, service agreements, credit control and tenancy cycle records, CRM database, expense tracking, etc
- Keeping up to date records of all service contracts
- Review and update site policies to ensure the site is well managed
Marketing
- Advertise available spaces, actively follow up enquiries and manage waiting lists, conduct viewings and onboard new tenants
- Work with the Marketing Manager to assist in collating material for weekly social media and blog posts to help promote the site
- Working with rest of the team to maximise income and minimise expenditure
Community Engagement
- Networking & Events: Engage with the local creative community to promote and develop the site.
- When possible set up / take part in open studios events, markets etc.
- Research possible grant funding opportunities to expand and develop the offering on site
- Develop and nurture relationships with occupants and other local businesses to build an inclusive, friendly and creative community hub
- Managing and resolving tenant queries and issues efficiently
Criteria
- Strong organisational and time management skills
- Ability to multitask across varied responsibilities
- Good communication and problem-solving abilities
- A proactive attitude in finding solutions to potential problems
- Friendly, professional, and confident in dealing with people
- Comfortable working autonomously and capable of managing own workload
- 5+ years experience in business administration, HR, finance, events/studio management an advantage (some practical facilities management experience also a bonus)
- Proficient in Microsoft Office Suite (Excel, Word, Outlook), Xero, CRM databases
- Sound knowledge of H&S procedures and training desirable
To apply
To apply for the role please send an email marked ‘Community & Site Manager BY’ with your CV and a covering letter clearly addressing each point in the job criteria and detailing relevant experience to:
#J-18808-Ljbffr
Community & Site Manager employer: Meanwhile Creative
Contact Detail:
Meanwhile Creative Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community & Site Manager
✨Tip Number 1
Familiarise yourself with the local creative community in Norwich. Attend events, workshops, or markets to network and understand the needs of potential tenants. This will not only help you in your role but also show your genuine interest in the community.
✨Tip Number 2
Demonstrate your organisational skills by preparing a mock plan for managing the St Saviour's Yard site. Include ideas for community engagement, maintenance schedules, and marketing strategies. Presenting this during your interview can set you apart from other candidates.
✨Tip Number 3
Showcase your problem-solving abilities by thinking of potential challenges that might arise in managing the site. Prepare solutions or strategies to address these issues, as this will highlight your proactive approach and readiness for the role.
✨Tip Number 4
Research Meanwhile Creative’s previous projects and their impact on the local community. Being knowledgeable about their work will demonstrate your enthusiasm for the role and your alignment with their mission, making you a more appealing candidate.
We think you need these skills to ace Community & Site Manager
Some tips for your application 🫡
Tailor Your Cover Letter: Make sure to customise your cover letter for the Community & Site Manager position. Highlight your relevant experience in facilities management, community engagement, and administration, and explain how these skills will benefit Meanwhile Creative.
Showcase Your Organisational Skills: In your CV, emphasise your strong organisational skills and ability to multitask. Provide specific examples of how you've successfully managed multiple responsibilities in previous roles, especially in a creative or community-focused environment.
Demonstrate Communication Skills: Since the role requires good communication and problem-solving abilities, include examples in your application that showcase your experience in networking, resolving tenant queries, and engaging with the local community.
Highlight Relevant Experience: Ensure you clearly outline any experience you have in business administration, HR, finance, or studio management. If you have worked with CRM databases or have proficiency in Microsoft Office Suite, make sure to mention this as it aligns with the job requirements.
How to prepare for a job interview at Meanwhile Creative
✨Know the Company Inside Out
Before your interview, make sure to research Meanwhile Creative thoroughly. Understand their mission, values, and the specific projects they are involved in, especially the shipping container creative hub at St Saviour's Yard. This will help you demonstrate your genuine interest in the role and how you can contribute.
✨Showcase Your Organisational Skills
As a Community & Site Manager, strong organisational skills are crucial. Be prepared to discuss specific examples from your past experiences where you've successfully managed multiple tasks or projects simultaneously. Highlight any relevant tools or methods you used to stay organised.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of situations where you've had to resolve tenant issues or manage site maintenance challenges. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Engage with the Community Focus
Since community engagement is a key part of the role, be ready to share your ideas on how to promote and develop the site. Discuss any previous experience you have in networking or organising events that foster community spirit, as this will show your proactive approach.