At a Glance
- Tasks: Provide top-notch customer service and assist with administrative tasks in a care home.
- Company: Join the caring team at Meallmore, dedicated to providing quality nursing care.
- Benefits: Competitive pay, free uniform, professional development, and a referral bonus scheme.
- Other info: Enjoy a dynamic role with opportunities for growth and development.
- Why this job: Make a difference in people's lives while working in a supportive environment.
- Qualifications: Experience in front of house catering and excellent communication skills required.
Our Meallmore team at Culduthel are ready to warmly welcome you as a Receptionist within their care home. Located in Inverness, Culduthel offers a choice of modern, luxury private ensuite rooms and executive suites that include all modern conveniences and are fully accessible. We provide the highest quality 24 hour personalised nursing care for older people, including the frail elderly and those living with dementia and its related conditions.
Your role as a Meallmore Receptionistwill include:
- To provide a high quality of customer service to clients and visitors
- To ensure that all clients and visitors are greeted and offered refreshment
- Deliver all administrative tasks as allocated during the shift
- To ensure the café areas are stocked and kept clean and tidy
- To assist at mealtimes
- A keen eye for detail to ensure the home is always looking its best
Qualifications and skills:
- Front of House catering experience is essential, in a quality environment
- Excellent communication skills, with the ability to communicate effectively and empathetically with a range of people
- Previous experience of administratiion
- Knowledge/experience of MS Word, Excel and outlook.
- Show a knowledge of the importance of excellent customer service, preferably a qualification in customer service
What we can offer you:
- Hourly overtime rates available
- Free uniform
- Investment in your ongoing professional development, including our mentorship scheme
- Refer a friend bonus scheme (up to £1000)
- Pension scheme
- Company sick pay scheme
Pay Rate:
£12.76per hour + Benefits
Hours:
37.5hours per week
Please note that all job offers are subject to satisfactory references and Disclosure Scotland Scheme Membership (PVG).
INDAO
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Hospitality Host in Inverness employer: Meallmore
Airthrey Care Home is an exceptional employer, offering a nurturing environment where you can make a real difference in the lives of our residents. With competitive benefits such as company sick pay, subsidised meals, and access to earned wages before payday, we prioritise your well-being and professional growth. Join our compassionate team in the serene village of Airth, where you'll enjoy a supportive work culture and the opportunity to build meaningful relationships with those you serve.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Host in Inverness
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Meallmore and their values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing top-notch service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these during your chat!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the Meallmore brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds as they make their decision. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Hospitality Host in Inverness
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A warm and friendly tone can really make a difference, especially for a role like Hospitality Host.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight your front of house catering experience and any relevant skills that match what we're looking for. This shows us that you've done your homework and are genuinely interested in the role.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your experience and skills.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Meallmore
✨Know Your Customer Service Basics
Since the role is all about providing top-notch customer service, brush up on your customer service principles. Think of examples from your past experiences where you went above and beyond for a client or resolved a tricky situation. This will show that you understand the importance of empathy and communication.
✨Familiarise Yourself with the Role
Read through the job description thoroughly and make notes on how your skills align with the responsibilities. Be ready to discuss how your front-of-house catering experience can contribute to creating a welcoming environment for clients and visitors.
✨Prepare for Common Interview Questions
Anticipate questions like 'How would you handle a difficult visitor?' or 'Can you give an example of when you provided excellent service?' Practising your responses will help you feel more confident and articulate during the interview.
✨Dress the Part
First impressions matter, especially in hospitality. Dress smartly and professionally for your interview. It shows that you take the opportunity seriously and understand the importance of presentation in a care home setting.
