At a Glance
- Tasks: Create a warm, welcoming environment for residents and visitors at our luxury care home.
- Company: Join Pitfodels Wood, a brand new luxury care home in Aberdeen.
- Benefits: Enjoy competitive pay, flexible hours, and great discounts on meals and services.
- Other info: Opportunity for career growth in a supportive and rewarding environment.
- Why this job: Be part of an exciting new chapter in care, making a real difference every day.
- Qualifications: Experience in hospitality and excellent communication skills are essential.
The predicted salary is between 12.76 - 12.76 £ per hour.
Salary: £12.76 per hour
Hours: 20 hours per week
Pitfodels Wood Care Home, Aberdeen – Opening Autumn 2026
Pitfodels Wood is our brand new 65-bed, luxury care home located in Aberdeen’s prestigious Pitfodels Conservation Area in the city’s sought-after West End. Combining five-star hospitality with high-quality, person-centred care, we are setting a new benchmark for care in the North East.
As an Experience Coordinator, you will be at the heart of our luxury care home, creating an exceptional and welcoming environment for residents, families, and visitors. As the first point of contact, you will provide a seamless blend of first-class hospitality and outstanding customer service, ensuring every interaction is warm, professional, and personalised. With a passion for excellence and a keen eye for detail, you will help create memorable experiences and support the high standards of comfort, care, and hospitality that define Pitfodels Wood and sets us apart.
Role & Responsibilities
- Deliver a warm, inviting, and memorable welcome to residents, families, and visitors, ensuring every interaction reflects the exceptional standards of hospitality and service at Pitfodels Wood.
- Build meaningful relationships with residents, families and visitors, taking the time to understand their individual preferences and what matters most to them, ensuring a truly personalised and welcoming experience.
- Proactively provide refreshments within the café areas and dining rooms, ensuring residents and visitors receive an exceptional service.
- Ensure the café remains fully stocked and offers a welcoming, engaging, and stimulating environment for residents, families, and visitors.
- Maintain the cleanliness, presentation, and overall appearance of the café to the highest Meallmore standards.
- Work closely with colleagues across the home to ensure residents enjoy meaningful, positive, and memorable experiences every day.
What we are looking for
- Experience working within a front-of-house hospitality environment, such as waiting, barista, or similar customer-facing role.
- Excellent communication skills with the ability to engage effectively with residents, families, visitors, and colleagues while demonstrating kindness, compassion, and empathy.
- A strong understanding of the importance of delivering excellent customer service, with a customer service qualification desirable.
- A keen eye for detail, ensuring the home, café, and communal areas are always presented to the highest standards.
- Positive, proactive, and approachable with a passion for creating exceptional experiences for residents and visitors.
What’s in it for you?
This is a unique opportunity to join Pitfodels Wood and be part of an exciting new chapter, helping to shape an exceptional care home where outstanding care and extraordinary living come together. We know that exceptional care starts with exceptional colleagues who are at the heart of everything we do. That's why we offer a range of benefits to support your wellbeing, celebrate your achievements and help you build a rewarding career with us.
- Overtime rates & Stream (access to your earnings before payday).
- Company sick pay & free on-site parking.
- Subsidised colleague meals during your shift.
- Blue Light Card eligibility for a wide range of online and high-street discounts.
Please note that all job offers are subject to satisfactory references and Disclosure Scotland Scheme Membership (PVG).
Expereince Coordinator employer: Meallmore
Meallmore is an exceptional employer that prioritises flexibility and work-life balance, making it an ideal choice for those seeking a role that accommodates personal commitments. With a strong focus on employee growth through initiatives like the Kitchen Excellence Academy, team members are encouraged to develop their skills in a supportive environment. Located in the serene town of Inverurie, our care home fosters a close-knit community where every team member plays a vital role in enhancing the well-being of our residents.
StudySmarter Expert Advice🤫
We think this is how you could land Expereince Coordinator
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Meallmore and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Expereince Coordinator
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Meallmore that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Meallmore.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Meallmore get a sense of who you are beyond your experience!
How to prepare for a job interview at Meallmore
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Meallmore and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
