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- Tasks: Greet guests, serve refreshments, and maintain a welcoming café environment.
- Company: Join Meallmore, Scotland’s trusted care provider in Glasgow's West End.
- Benefits: Enjoy competitive pay, flexible hours, and overtime rates.
- Why this job: Be part of a caring team that enhances lives with empathy and professionalism.
- Qualifications: Experience in hospitality, excellent communication skills, and a passion for customer service.
- Other info: Job offers depend on satisfactory references and PVG membership.
A little bit about us
In Glasgow\’s prestigious West End, Kelvinside Manor provides luxurious accommodations with exceptional care tailored to each resident. Meallmore, Scotland’s most trusted care provider, is dedicated to delivering excellent care in great places to live and work. Join a team that values empathy, professionalism, and a true commitment to enhancing lives.
Salary:£12.27 per hour
Hours: 30 hours per week
Competitive benefits + overtime rates
You are responsible for meeting and greeting people, providing them with a warm friendly professional customer service that involves you:
- being proactive in providing refreshments to residents and visitors in the café areas and dining rooms.
- making sure the café is stocked with food, drinks, cakes etc and is a welcoming and stimulating environment to all.
- maintaining the cleanliness of the café to the highest of Meallmore standards.
- working alongside the care team ensuring residents have great experiences.
- A keen eye for detail to ensure the home is always looking its best.
You will have:
- experience of working within a front of house hospitality environment such as waitering and barista as examples.
- excellent communication skills, with the ability to communicate effectively and demonstrate kindness, compassion and empathy.
- the ability to demonstrate knowledge of what excellent customer service looks like.
If you are interested, please click apply and one of our friendly recruitment team will be in touch.
Please note that all job offers are subject to satisfactory references and Disclosure Scotland Scheme Membership (PVG).
INDKELVINSIDE
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Hospitality Host employer: Meallmore Ltd.
Contact Detail:
Meallmore Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Host
✨Tip Number 1
Familiarise yourself with the values and mission of Meallmore. Understanding their commitment to empathy and professionalism will help you align your responses during any interviews or conversations with the recruitment team.
✨Tip Number 2
Prepare examples from your previous hospitality experience that showcase your customer service skills. Think about specific situations where you demonstrated kindness, compassion, and attention to detail, as these are key qualities they are looking for.
✨Tip Number 3
Visit Kelvinside Manor if possible, or research online to get a feel for the environment. This will not only give you insights into the café atmosphere but also allow you to speak knowledgeably about it during your application process.
✨Tip Number 4
Network with current or former employees of Meallmore. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Hospitality Host position.
We think you need these skills to ace Hospitality Host
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Hospitality Host position. Tailor your application to highlight relevant experience in hospitality and customer service.
Craft a Personal Statement: Write a personal statement that reflects your passion for providing excellent customer service. Use specific examples from your previous roles to demonstrate your skills in communication, empathy, and attention to detail.
Highlight Relevant Experience: Make sure to include any previous experience in front-of-house roles, such as waitering or barista work. Emphasise your ability to create a welcoming environment and your proactive approach to customer service.
Proofread Your Application: Before submitting your application, proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are key qualities for this role.
How to prepare for a job interview at Meallmore Ltd.
✨Showcase Your Customer Service Skills
Since the role involves providing exceptional customer service, be prepared to share specific examples from your past experiences. Highlight situations where you went above and beyond for a customer or resolved a challenging issue with empathy and professionalism.
✨Demonstrate Your Attention to Detail
The job requires a keen eye for detail, especially in maintaining cleanliness and creating a welcoming environment. During the interview, mention instances where your attention to detail made a positive impact, whether in a previous hospitality role or another context.
✨Emphasise Teamwork and Collaboration
Working alongside the care team is crucial in this position. Be ready to discuss how you have successfully collaborated with others in the past, particularly in high-pressure situations. This will show that you can contribute positively to the team dynamic.
✨Prepare Questions About the Role
Asking insightful questions demonstrates your genuine interest in the position and the company. Consider asking about the team culture, training opportunities, or how they measure success in the role. This not only shows your enthusiasm but also helps you assess if it's the right fit for you.
