Customer Success Manager β€” SaaS Growth & Renewals in London

Customer Success Manager β€” SaaS Growth & Renewals in London

London Full-Time 46125 - 56375 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage customer portfolios, drive product adoption, and secure renewals in a SaaS environment.
  • Company: Meal Ticket, a dynamic company committed to diversity and inclusion.
  • Benefits: Competitive salary of €52–€62k plus OTE and a supportive work culture.
  • Other info: Collaborate with Sales, Support, Onboarding, and Product teams for maximum value delivery.
  • Why this job: Build trust with hospitality operators and make a real impact on their success.
  • Qualifications: Fluent in English and a second European language, with strong relationship-building skills.

The predicted salary is between 46125 - 56375 Β£ per year.

Meal Ticket is seeking a Customer Success Manager to manage a portfolio, drive adoption, and secure renewals within a SaaS environment. You will build trust-based relationships with hospitality operators, identify expansion opportunities, and collaborate with Sales, Support, Onboarding, and Product to deliver value.

Fluent English is required, plus a second European language.

The role offers a base salary in the €52–€62k range with OTE, and a commitment to diversity and inclusion in a dynamic environment.

Customer Success Manager β€” SaaS Growth & Renewals in London employer: Meal Ticket

At MarketMan, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions diversity, equity, and inclusion. As a Customer Success Manager, you'll enjoy competitive compensation, comprehensive benefits, and ample opportunities for professional growth while working in the dynamic hospitality sector. Our commitment to employee development and a supportive environment ensures that you can thrive and make a meaningful impact in your role.

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Contact Details:

Meal Ticket Recruitment Team

We think you need these skills to ace Customer Success Manager β€” SaaS Growth & Renewals in London

Customer Relationship Management
SaaS Knowledge
Fluent English
Second European Language
Trust-Building
Adoption Strategies
Renewal Management