At a Glance
- Tasks: Be the friendly face of our academy, managing reception and supporting school operations.
- Company: Join Four Dwellings Academy, a nurturing school with a big heart.
- Benefits: Enjoy comprehensive training, generous benefits, and lifestyle perks like gym discounts.
- Other info: Flexible working options available; we embrace diversity and promote equality.
- Why this job: Make a real difference in students' lives while developing your career in a supportive environment.
- Qualifications: Experience in admin or customer service, strong communication skills, and a passion for helping young people.
The predicted salary is between 22000 - 26000 € per year.
Your new school Four Dwellings Academy is part of Lift Schools, a national trust of 59 schools across the country, including 10 schools in the Midlands. Led by Principal Claire Stoneman, the school has undergone significant transformation and improvement. We are proud to be known as a “small school with a big heart”, where students are supported in a nurturing and ambitious environment.
Recent highlights include:
- Most improved school in South Birmingham for progress in 2024
- Among the most improved schools nationally
- A recent Good Ofsted judgement
- The best GCSE results in the school’s history
Our school values:
- Respect – treating others with kindness and dignity
- Resilience – persevering through challenges
- Responsibility – taking ownership of our actions and our futures
These values underpin our culture and guide the way we support our students every day.
Your new role As a Receptionist, you will be the first point of contact for students, families, staff and visitors, providing a professional and welcoming front‑of‑house service for the academy. Working closely with the School Operations Manager and wider administration team, you will support the smooth day‑to‑day running of reception and wider school operations.
Key responsibilities:
- Managing reception, visitor procedures and telephone enquiries
- Supporting attendance administration and student welfare
- Coordinating appointments, deliveries and meeting room bookings
- Supporting first aid provision and safeguarding procedures
- Assisting with school events and wider operational activities
- Providing clerking and administrative support to the Academy Council, including minute‑taking and maintaining governance records
What you’ll need to succeed We are looking for someone who:
- Has experience in an administrative or customer‑facing role
- Has strong communication, organisational and IT skills
- Can remain calm and professional in a busy environment
- Works well independently and as part of a team
- Has a passion for supporting young people
- Understands the importance of safeguarding and confidentiality
Experience working within a school environment or supporting meetings/governance processes would be advantageous.
Equal Opportunities and Safeguarding Lift Schools embraces diversity and promotes equality of opportunity. Job sharing, part‑time and flexible working opportunities will be considered. We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria. Lift Schools is committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.
We offer you:
- Comprehensive training: Access a wide range of developmental training to boost your career.
- Generous benefits: From your pension plan to healthcare and financial support, we've got you covered.
- Lifestyle perks: Enjoy discounted gym memberships and travel deals.
Closing date: 5th June 2026 To apply, please submit your application through our careers page. We look forward to hearing from you.
Receptionist in Birmingham employer: Meadsteadprimaryacademy
Four Dwellings Academy, part of Lift Schools, is an exceptional employer that fosters a nurturing and ambitious environment for both students and staff. With a commitment to professional development, generous benefits including healthcare and pension plans, and a culture that values respect, resilience, and responsibility, we ensure our employees thrive while making a meaningful impact in the lives of young people. Located in South Birmingham, our academy is proud to be recognised as one of the most improved schools nationally, offering a rewarding opportunity for those passionate about education and student welfare.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Birmingham
✨Tip Number 1
Make sure to research Four Dwellings Academy and Lift Schools before your interview. Knowing their values and recent achievements will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! As a Receptionist, you'll be the first point of contact for many people. Role-play common scenarios with a friend to boost your confidence and ensure you can handle any situation with professionalism.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows that you're engaged and eager to learn more about the role and the school environment. Plus, it gives you a chance to see if it's the right fit for you!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're following the process as outlined in the job description, which is always a good look.
We think you need these skills to ace Receptionist in Birmingham
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a great first impression, especially for a role like Receptionist where communication is key.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight your relevant experience in administrative or customer-facing roles, and don’t forget to mention your passion for supporting young people. This shows us that you understand what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. Remember, we’re looking for strong communication skills, so show us you can convey your thoughts effectively!
Apply Through Our Website:Don’t forget to submit your application through our careers page! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Meadsteadprimaryacademy
✨Know the School's Values
Before your interview, take some time to familiarise yourself with Four Dwellings Academy's values: Respect, Resilience, and Responsibility. Think about how these values resonate with your own experiences and be ready to share examples of how you've demonstrated them in previous roles.
✨Showcase Your Customer Service Skills
As a Receptionist, you'll be the first point of contact for many people. Prepare to discuss your experience in customer-facing roles and highlight specific situations where you provided excellent service or resolved conflicts. This will show that you can remain calm and professional in a busy environment.
✨Demonstrate Organisational Skills
The role requires strong organisational abilities, so come prepared with examples of how you've managed multiple tasks or projects simultaneously. You might want to mention any tools or systems you've used to stay organised, as this will demonstrate your proactive approach to managing reception duties.
✨Understand Safeguarding Procedures
Since safeguarding is a key aspect of the role, make sure you have a basic understanding of what it entails. Be ready to discuss why safeguarding is important in a school environment and how you would handle sensitive information. This shows that you take the responsibility seriously and are committed to the welfare of students.
