Head of Retail - Billing Aquadrome - Northampton, Northamptonshire Location: Billing Aquadrome, Crow Lane, Great Billing, Northampton NN3 9DA Employment Type: Permanent Full Time Salary: £60,000 per annum – accommodation can be provided Role Summary: The role involves the multi-discipline management of all park ‘Retail’ functions including: Food reporting to the General Manager. As the Head of Retail, you will be the leader of a dynamic team and able to take on all aspects of the business. You will drive a values-based culture in which fun and amazing guest experience are fundamental. About the role: You will be ultimately in charge of ensuring all guest expectations are met to the high standards that Meadow Bay Villages strive for. You will be responsible for the safe, legal and build an atmosphere of teamwork, energy and fun. SALES: Manage and achieve / exceed sales goals against target, budget and prior year by providing prompt and friendly customer service; building transaction and spend averages through effective team member training on products, services and sales execution. Seek additional sales through traditional and non-traditional methods by executing creative local retail marketing and creating a positive presence in the park resort community. Provide input and propose new products and activities as appropriate to develop and drive the business function further over time at the park resort. PROFIT: Manage and achieve / exceed profit goals against target, budget and prior year; ensure COGS, payroll and other controllable costs stay within budget parameters, and correct deviations from the agreed plan by accurately utilizing an effective control system. Develop and implement appropriate plans to resolve adverse trends and enhance profits. Ensure administrative and cash management duties are executed efficiently and effectively. Plan and manage adequate inventory levels using effective inventory systems to meet sales demands and minimise loss. Manage company’s assets by ensuring all areas of the function are clean, fully equipped and all equipment / assets operate properly. Ensure all retail areas meet safety and security standards at all times; oversee preventative maintenance and repairs when necessary. Experience / Skills Required: High school Certificates. Proven track record in similar positions Two – Three years successful ‘Retail’ management experience, ideally in a holiday resort environment with progression and ability to demonstrate: Leadership Critical Thinking Managing Execution Guest Obsession Developing Team
Head of Retail, Food & Beverage On Park - Billing Aquadrome - Northampton, Northamptonshire in Luton employer: Meadow Bay Villages
Meadow Bay Villages in Northampton is an exceptional employer, offering a vibrant work culture where teamwork and customer satisfaction are at the forefront. Employees benefit from flexible scheduling, competitive discounts, and ample opportunities for career advancement, making it an ideal place for those looking to grow in the hospitality industry while enjoying a dynamic and supportive environment.
