Assistant Manager in Leicester

Meaa is a dynamic company operating in the Food & Beverages industry, known for its commitment to quality and innovation. With a dedicated team and a growing presence in the market, we pride ourselves on fostering a collaborative and forward-thinking work environment that supports professional growth and long-term success.
We are currently seeking an Assistant Manager to join our team. This is a fantastic opportunity to contribute to our continued growth and make a meaningful impact within the company. If you are motivated and ready to take on new challenges, we encourage you to apply and become part of Meaa's exciting journey.

Restaurant Operations & Standards
Support the General Manager in overseeing all daily restaurant operations across brunch and dinner services.
Lead shifts independently, ensuring smooth service delivery and consistently high guest satisfaction.
Implement and enforce company policies, operating procedures and service standards.
Conduct daily restaurant inspections, ensuring cleanliness, presentation and operational readiness.
Oversee opening and closing procedures, cash handling and end-of-day reporting.
Identify operational inefficiencies and implement improvements to service delivery.
Recruitment, Training & People Management
Manage recruitment activities, including advertising vacancies, screening candidates, conducting interviews and onboarding new employees.
Develop and deliver structured staff training programmes across front-of-house and bar operations.
Monitor employee performance, conduct appraisals and support individual development plans.
Manage probation reviews, attendance, punctuality and employee conduct in accordance with company procedures.
Support disciplinary and grievance processes where required.
Develop supervisors and junior managers, creating clear pathways for internal promotion.
Maintain a positive, professional and accountable working environment.
Rota Management & Labour Control
Prepare and manage weekly staff rotas in line with forecast demand and operational requirements.
Monitor labour costs, staffing levels and productivity.
Manage holidays, absences, shift changes and staffing shortages.
Ensure appropriate staffing levels across all departments and service periods.
Review actual labour performance against budgets and identify opportunities to improve efficiency.
Ordering, Purchasing & Stock Control
Oversee supplier ordering and ensure appropriate stock availability across the restaurant.
Monitor stock levels, usage, wastage and discrepancies.
Coordinate regular stocktakes and investigate variances.
Support supplier negotiations, purchasing efficiencies and cost-control initiatives.
Ensure ordering procedures, delivery checks and stock rotation standards are consistently followed.
Work closely with the Head Chef and Head Bartender to manage food and beverage costs.
Financial & Commercial Management
Support the General Manager in achieving revenue, profitability and operational performance targets.
Monitor daily and weekly sales, average spend per head, covers and departmental performance.
Review labour costs, purchasing, wastage and other controllable expenses.
Analyse trading performance and recommend opportunities to increase revenue.
Assist with budgeting, forecasting and management reporting.
Take increasing ownership of the restaurant's financial performance in preparation for progression to General Manager.
Marketing & Business Development
Coordinate the implementation of marketing campaigns, promotions and restaurant events.
Work with the marketing team to ensure campaigns are executed effectively at restaurant level.
Identify opportunities to increase bookings, particularly during quieter trading periods.
Support local partnerships, customer engagement initiatives and membership programmes.
Monitor customer feedback, online reviews and guest satisfaction trends.
Ensure the restaurant team is fully briefed on promotional activity, new menus and upcoming events.
Compliance, Health & Safety
Ensure compliance with food safety, allergen management, licensing and health and safety requirements.
Implement and monitor company policies, risk assessments and operational checklists.
Maintain accurate training, compliance and incident records.
Conduct routine audits and ensure corrective actions are completed.
Work with department heads to maintain consistently high hygiene and safety standards.
Management Reporting & Leadership
Produce accurate daily and weekly operational reports.
Attend and contribute to management meetings.
Establish clear departmental objectives and monitor performance against agreed KPIs.
Work collaboratively with the Head Chef, Head Bartender and supervisory team.
Take responsibility for resolving operational issues and escalating significant matters appropriately.
Deputise for the General Manager during absences, assuming responsibility for the restaurant's overall operation.

You've got a knack for keeping things organized and tidy, and your friends always say your proactive attitude makes everything run smoother
You're the kind of person who thrives in team settings and knows how to foster collaboration to achieve shared goals
Your proficiency in MS Office programs is top-notch, and you can navigate Word, Excel, and PowerPoint like a pro
You're comfortable engaging in conversations in English and can hold your own in both written and spoken communication

Enjoy exclusive savings with our employee discount to make everyday purchases sweeter
Bring your creativity and ideas to life with the freedom to pursue your own initiatives
Join us for the long haul with security via a permanent contract and position
Be part of a tight-knit community that thrives on strong team spirit
Grow and advance in your career with plenty of development opportunities tailored to you
Keep learning and stay sharp with access to continuous training opportunities
Stay active and healthy right on-site with access to the company gym

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