Inside Sales - Pennsylvania Steel Co., Cleveland, OH

Inside Sales Representative

Pennsylvania Steel Company – Cuyahoga Heights Division

Cleveland, OH

(Full Time, Permanent Opportunity)

Pennsylvania Steel, a Steel Service Center in Cleveland, OH is looking for an Inside Sales Representative to join our growing team.

The successful candidate will be joining a family‑owned business where we value employees and their families. Pennsylvania Steel has been in business since 1972 and has expanded to 11 locations in 2017, becoming one of the largest Steel Service Centers in the eastern United States.

If you feel you are the right candidate and want to join a company where you have a name, not a number, we\’d welcome the opportunity to have you join us.

Job Description

We are a service-oriented company that seeks long‑term relationships with our customers. Our reputation as a reliable supplier that strives to outperform the competition.

Essential Duties and Responsibilities

• Act as the internal account coordinator for assigned accounts
• Develop new accounts and implement plans for growth in existing accounts
• Consultative selling and closing skills
• Provide quotes and follow up, order entry into the order fulfillment system to initiate the sales/ distribution process
• Ensure delivery of customer orders on a timely basis, and with the highest possible level of quality and service
• Provide customers with a personalized level of customer service that reinforces the importance of customer satisfaction
• Assist other Inside Sales Representatives in the development and maintenance of their assigned accounts when necessary

Pennsylvania Steel is an Equal Opportunity Employer and Drug Free Workplace

We offer a very comprehensive Benefits Package:

• Competitive wages based upon experience.
• Comprehensive medical, dental, and disability benefits programs.
• Retirement savings plan.
• Paid vacation and sick time.
• Opportunities for growth, development, and promotion